Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202105165 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 22 Jun 2023 |
| PSOW-202108384 | Aneurin Bevan University Health Board | Health | Upheld | 22 Jun 2023 |
| PSOW-202300817 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 21 Jun 2023 |
| PSOW-202301539 | Linc Cymru Housing Association | Housing | Resolved / Early Resolution | 21 Jun 2023 |
| PSOW-202101266 | Hywel Dda University Health Board | Health | Upheld | 21 Jun 2023 |
| PSOW-202105731 | Cyngor Gwynedd | Upheld | 21 Jun 2023 | |
| PSOW-202301077 | Newport City Homes | Resolved / Early Resolution | 21 Jun 2023 | |
| PSOW-202300930 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Jun 2023 |
| PSOW-202106064 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 20 Jun 2023 |
| PSOW-202201246 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Not Upheld | 20 Jun 2023 |
| PSOW-202206611 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 19 Jun 2023 |
| PSOW-202301770 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Jun 2023 |
| PSOW-202200545 | A GP Practice in the area of Hywel Dda University Health Board | Health | Upheld | 16 Jun 2023 |
| PSOW-202202860 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 15 Jun 2023 |
| PSOW-202200909 | Aneurin Bevan University Health Board | Health | Not Upheld | 15 Jun 2023 |
| PSOW-202301802 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Jun 2023 |
| PSOW-202208427 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 15 Jun 2023 |
| PSOW-202300957 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Jun 2023 |
| PSOW-202301170 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Jun 2023 |
| PSOW-202104390 | Hywel Dda University Health Board | Health | Upheld | 14 Jun 2023 |
| PSOW-202200690 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 14 Jun 2023 |
| PSOW-202301239 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 13 Jun 2023 |
| PSOW-202300258 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 13 Jun 2023 |
| PSOW-202301197 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 13 Jun 2023 |
| PSOW-202201639 | Betsi Cadwaladr University Health Board | Health | Upheld | 13 Jun 2023 |