Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202204370 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202106332 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 9 Jan 2023 |
| PSOW-202202482 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 6 Jan 2023 |
| PSOW-202204860 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 3 Jan 2023 |
| PSOW-202206173 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 22 Dec 2022 |
| PSOW-202205658 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 22 Dec 2022 |
| PSOW-202105999 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 20 Dec 2022 |
| PSOW-202104785 | Cwm Taf Morgannwg University Health Board | Health | Other | 14 Dec 2022 |
| PSOW-202204004 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 13 Dec 2022 |
| PSOW-202103397 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 8 Dec 2022 |
| PSOW-202105112 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 6 Dec 2022 |
| PSOW-202102462 | Cwm Taf Morgannwg University Health Board | Health | Withdrawn | 28 Nov 2022 |
| PSOW-202204201 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 24 Nov 2022 |
| PSOW-202106204 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 22 Nov 2022 |
| PSOW-202106781 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 18 Nov 2022 |
| PSOW-202102096 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 17 Nov 2022 |
| PSOW-202203655 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202203741 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202203131 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Nov 2022 |
| PSOW-202101803 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 10 Nov 2022 |
| PSOW-202202734 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 2 Nov 2022 |
| PSOW-202102279 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 2 Nov 2022 |
| PSOW-202102349 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 25 Oct 2022 |
| PSOW-202202271 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Oct 2022 |
| PSOW-202201054 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 5 Oct 2022 |