Source · Ombudsman decisions
PSOW Individual Decisions
3,212 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,212 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202207598 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Feb 2024 |
| PSOW-202308299 | Beaumaris Town Council | Local Government | Resolved / Early Resolution | 9 Feb 2024 |
| PSOW-202307593 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 8 Feb 2024 |
| PSOW-202207050 | Aneurin Bevan University Health Board | Health | Not Upheld | 8 Feb 2024 |
| PSOW-202300867 | Cardiff and Vale University Health Board | Health | Upheld | 8 Feb 2024 |
| PSOW-202207051 | Gloucestershire Hospitals NHS Foundation Trust | Health | Upheld | 8 Feb 2024 |
| PSOW-202108136 | Aneurin Bevan University Health Board | Health | Upheld | 8 Feb 2024 |
| PSOW-202205693 | Betsi Cadwaladr University Health Board | Health | Upheld | 8 Feb 2024 |
| PSOW-202206899 | Aneurin Bevan University Health Board | Health | Not Upheld | 8 Feb 2024 |
| PSOW-202307944 | Neath Port Talbot Council | Health | Resolved / Early Resolution | 8 Feb 2024 |
| PSOW-202307376 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Feb 2024 |
| PSOW-202104769 | Swansea Bay University Health Board | Health | Upheld | 6 Feb 2024 |
| PSOW-202307280 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 6 Feb 2024 |
| PSOW-202307444 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 5 Feb 2024 |
| PSOW-202203700 | Swansea Bay University Health Board | Health | Withdrawn | 5 Feb 2024 |
| PSOW-202307900 | Vale of Glamorgan Council | Health | Resolved / Early Resolution | 5 Feb 2024 |
| PSOW-202308011 | A Dental Practice | Health | Resolved / Early Resolution | 5 Feb 2024 |
| PSOW-202308086 | Pembrokeshire Coast National Park Authority | Local Government | Resolved / Early Resolution | 5 Feb 2024 |
| PSOW-202308308 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 5 Feb 2024 |
| PSOW-202305944 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 1 Feb 2024 |
| PSOW-202301069 | Aneurin Bevan University Health Board | Health | Other | 1 Feb 2024 |
| PSOW-202201816 | Cwm Taf Morgannwg University Health Board | Health | Other | 31 Jan 2024 |
| PSOW-202103161 | Hywel Dda University Health Board | Health | Upheld | 29 Jan 2024 |
| PSOW-202105722 | Betsi Cadwaladr University Health Board | Health | Upheld | 29 Jan 2024 |
| PSOW-202203229 | Betsi Cadwaladr University Health Board | Health | Upheld | 29 Jan 2024 |