Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202404439 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202404482 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202401586 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Sep 2024 |
| PSOW-202404058 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 17 Sep 2024 |
| PSOW-202403681 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 15 Aug 2024 |
| PSOW-202402433 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 13 Aug 2024 |
| PSOW-202403374 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 7 Aug 2024 |
| PSOW-202402775 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 31 Jul 2024 |
| PSOW-202402236 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Jul 2024 |
| PSOW-202400680 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Jul 2024 |
| PSOW-202402445 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Jul 2024 |
| PSOW-202402008 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 4 Jul 2024 |
| PSOW-202306075 | Swansea Bay University Health Board | Health | Not Upheld | 4 Jul 2024 |
| PSOW-202204109 | Swansea Bay University Health Board | Health | Upheld | 4 Jul 2024 |
| PSOW-202401474 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Jun 2024 |
| PSOW-202400587 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 10 Jun 2024 |
| PSOW-202304520 | Swansea Bay University Health Board | Health | Upheld | 22 May 2024 |
| PSOW-202309578 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 30 Apr 2024 |
| PSOW-202309088 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 24 Apr 2024 |
| PSOW-202310219 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Apr 2024 |
| PSOW-202309558 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 28 Mar 2024 |
| PSOW-202309729 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 28 Mar 2024 |
| PSOW-202108288 | A GP Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 13 Mar 2024 |
| PSOW-202309278 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 7 Mar 2024 |
| PSOW-202104769 | Swansea Bay University Health Board | Health | Upheld | 6 Feb 2024 |