Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202401691 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 22 Jul 2024 |
| PSOW-202401491 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Jul 2024 |
| PSOW-202401942 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202402170 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 11 Jul 2024 |
| PSOW-202401021 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202402159 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202401692 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202402583 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202308108 | Hywel Dda University Health Board | Health | Other | 2 Jul 2024 |
| PSOW-202304865 | Hywel Dda University Health Board | Health | Upheld | 13 Jun 2024 |
| PSOW-202302967 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 5 Jun 2024 |
| PSOW-202400640 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 May 2024 |
| PSOW-202300406 | Hywel Dda University Health Board | Health | Upheld | 16 May 2024 |
| PSOW-202400605 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 30 Apr 2024 |
| PSOW-202203963 | Hywel Dda University Health Board | Health | Upheld | 19 Mar 2024 |
| PSOW-202207759 | Hywel Dda University Health Board | Health | Upheld | 12 Mar 2024 |
| PSOW-202308210 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 4 Mar 2024 |
| PSOW-202308931 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 1 Mar 2024 |
| PSOW-202307745 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 29 Feb 2024 |
| PSOW-202108316 | Hywel Dda University Health Board | Health | Upheld | 29 Feb 2024 |
| PSOW-202308083 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 12 Feb 2024 |
| PSOW-202306230 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 9 Feb 2024 |
| PSOW-202103161 | Hywel Dda University Health Board | Health | Upheld | 29 Jan 2024 |
| PSOW-202301555 | Hywel Dda University Health Board | Health | Not Upheld | 25 Jan 2024 |
| PSOW-202208381 | Hywel Dda University Health Board | Health | Upheld | 24 Jan 2024 |