Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202406934 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Jan 2025 |
| PSOW-202402061 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 2 Jan 2025 |
| PSOW-202308559 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 19 Dec 2024 |
| PSOW-202304142 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Dec 2024 |
| PSOW-202406333 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Nov 2024 |
| PSOW-202405497 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Nov 2024 |
| PSOW-202404887 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Nov 2024 |
| PSOW-202402869 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Nov 2024 |
| PSOW-202405428 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Nov 2024 |
| PSOW-202307146 | Betsi Cadwaladr University Health Board | Health | Upheld | 12 Nov 2024 |
| PSOW-202205005 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Nov 2024 |
| PSOW-202404527 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Oct 2024 |
| PSOW-202404479 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Oct 2024 |
| PSOW-202404816 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Oct 2024 |
| PSOW-202403802 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Oct 2024 |
| PSOW-202403533 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Oct 2024 |
| PSOW-202402048 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 4 Oct 2024 |
| PSOW-202404018 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202306972 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202401254 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202403720 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Sep 2024 |
| PSOW-202402077 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Sep 2024 |
| PSOW-202402943 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 6 Sep 2024 |
| PSOW-202310363 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 4 Sep 2024 |
| PSOW-202402167 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Sep 2024 |