Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202506937 | Cardiff Council | Local Government | Resolved / Early Resolution | 15 Dec 2025 |
| PSOW-202506005 | Cardiff Council | Local Government | Resolved / Early Resolution | 2 Dec 2025 |
| PSOW-202506578 | Cardiff Council | Local Government | Resolved / Early Resolution | 27 Nov 2025 |
| PSOW-202407433 | Cardiff Council | Local Government | Upheld | 27 Nov 2025 |
| PSOW-202503755 | Cardiff Council | Local Government | Resolved / Early Resolution | 17 Nov 2025 |
| PSOW-202506709 | Cardiff Council | Local Government | Resolved / Early Resolution | 17 Nov 2025 |
| PSOW-202501872 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Nov 2025 |
| PSOW-202502944 | Cardiff Council | Local Government | Resolved / Early Resolution | 30 Oct 2025 |
| PSOW-202503002 | Cardiff Council | Local Government | Resolved / Early Resolution | 23 Oct 2025 |
| PSOW-202404828 | Cardiff Council | Local Government | Other | 16 Oct 2025 |
| PSOW-202409206 | Cardiff Council | Local Government | Other | 15 Oct 2025 |
| PSOW-202505548 | Cardiff Council | Local Government | Resolved / Early Resolution | 13 Oct 2025 |
| PSOW-202504275 | Cardiff Council | Local Government | Resolved / Early Resolution | 18 Sep 2025 |
| PSOW-202500828 | Cardiff Council | Local Government | Resolved / Early Resolution | 4 Sep 2025 |
| PSOW-202500620 | Cardiff Council | Local Government | Resolved / Early Resolution | 20 Aug 2025 |
| PSOW-202501831 | Cardiff Council | Local Government | Resolved / Early Resolution | 19 Aug 2025 |
| PSOW-202501243 | Cardiff Council | Local Government | Resolved / Early Resolution | 13 Aug 2025 |
| PSOW-202501201 | Cardiff Council | Local Government | Resolved / Early Resolution | 31 Jul 2025 |
| PSOW-202404604 | Cardiff Council | Local Government | Not Upheld | 25 Jul 2025 |
| PSOW-202410313 | Cardiff Council | Local Government | Resolved / Early Resolution | 22 Jul 2025 |
| PSOW-202500760 | Cardiff Council | Local Government | Resolved / Early Resolution | 3 Jul 2025 |
| PSOW-202500711 | Cardiff Council | Local Government | Resolved / Early Resolution | 6 Jun 2025 |
| PSOW-202404610 | Cardiff Council | Local Government | Other | 2 Jun 2025 |
| PSOW-202408790 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 May 2025 |
| PSOW-202408858 | Cardiff Council | Local Government | Resolved / Early Resolution | 20 May 2025 |