Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202409098 | Betsi Cadwaladr University Health Board | Health | Upheld | 11 Feb 2026 |
| PSOW-202407614 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2026 |
| PSOW-202403835 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2026 |
| PSOW-202507784 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 9 Feb 2026 |
| PSOW-202504407 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 3 Feb 2026 |
| PSOW-202507118 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Jan 2026 |
| PSOW-202505794 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 23 Jan 2026 |
| PSOW-202507699 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Jan 2026 |
| PSOW-202410251 | Betsi Cadwaladr University Health Board | Health | Upheld | 20 Jan 2026 |
| PSOW-202505444 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Jan 2026 |
| PSOW-202408431 | Betsi Cadwaladr University Health Board | Health | Upheld | 8 Jan 2026 |
| PSOW-202507401 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 8 Jan 2026 |
| PSOW-202501595 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Jan 2026 |
| PSOW-202406126 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 7 Jan 2026 |
| PSOW-202500359 | Betsi Cadwaladr University Health Board | Health | Upheld | 18 Dec 2025 |
| PSOW-202402871 | Betsi Cadwaladr University Health Board | Health | Upheld | 17 Dec 2025 |
| PSOW-202503714 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Dec 2025 |
| PSOW-202500875 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 11 Dec 2025 |
| PSOW-202507027 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 9 Dec 2025 |
| PSOW-202505685 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 4 Dec 2025 |
| PSOW-202408384 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 4 Dec 2025 |
| PSOW-202505562 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Nov 2025 |
| PSOW-202504850 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Nov 2025 |
| PSOW-202503834 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Nov 2025 |
| PSOW-202501669 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Nov 2025 |