Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202108175 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Apr 2022 |
| PSOW-202108047 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Apr 2022 |
| PSOW-202107541 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Apr 2022 |
| PSOW-202107102 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 30 Mar 2022 |
| PSOW-202006132 | Betsi Cadwaladr University Health Board | Health | Upheld | 30 Mar 2022 |
| PSOW-202101391 | Betsi Cadwaladr University Health Board | Health | Other | 28 Mar 2022 |
| PSOW-202006053 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 26 Mar 2022 |
| PSOW-202005028 | Betsi Cadwaladr University Health Board | Health | Upheld | 25 Mar 2022 |
| PSOW-202106638 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Mar 2022 |
| PSOW-202104393 | Flintshire County Council | Local Government | Upheld | 25 Mar 2022 |
| PSOW-202101775 | Betsi Cadwaladr University Health Board | Health | Upheld | 25 Mar 2022 |
| PSOW-202106350 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Mar 2022 |
| PSOW-202108074 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Mar 2022 |
| PSOW-202107543 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Mar 2022 |
| PSOW-202006423 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 23 Mar 2022 |
| PSOW-202101446 | Betsi Cadwaladr University Health Board | Health | Upheld | 18 Mar 2022 |
| PSOW-202107247 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Mar 2022 |
| PSOW-202106766 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Mar 2022 |
| PSOW-202006430 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 3 Mar 2022 |
| PSOW-202107179 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Feb 2022 |
| PSOW-202004718 | Betsi Cadwaladr University Health Board | Health | Upheld | 1 Feb 2022 |
| PSOW-202003977 | Betsi Cadwaladr University Health Board | Health | Upheld | 27 Jan 2022 |
| PSOW-202105228 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Jan 2022 |
| PSOW-202004779 | Betsi Cadwaladr University Health Board | Health | Upheld | 21 Jan 2022 |
| PSOW-202004407 | Betsi Cadwaladr University Health Board | Health | Upheld | 21 Dec 2021 |