Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202202532 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 17 Aug 2022 |
| PSOW-202102655 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 11 Aug 2022 |
| PSOW-202201372 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Aug 2022 |
| PSOW-202107577 | Betsi Cadwaladr University Health Board | Health | Other | 3 Aug 2022 |
| PSOW-202102573 | Betsi Cadwaladr University Health Board | Health | Upheld | 27 Jul 2022 |
| PSOW-202202134 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Jul 2022 |
| PSOW-202200953 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Jul 2022 |
| PSOW-202202017 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Jul 2022 |
| PSOW-202201556 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 13 Jul 2022 |
| PSOW-202102797 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Jul 2022 |
| PSOW-202200979 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Jul 2022 |
| PSOW-202004334 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Jul 2022 |
| PSOW-202201456 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202200863 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Jun 2022 |
| PSOW-202100211 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Jun 2022 |
| PSOW-202005668 | Betsi Cadwaladr University Health Board | Health | Upheld | 7 Jun 2022 |
| PSOW-202006153 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 30 May 2022 |
| PSOW-202102038 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 30 May 2022 |
| PSOW-202200241 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 May 2022 |
| PSOW-202108655 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 May 2022 |
| PSOW-202200121 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 May 2022 |
| PSOW-202101903 | Betsi Cadwaladr University Health Board | Health | Upheld | 13 May 2022 |
| PSOW-202200255 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 13 May 2022 |
| PSOW-202200554 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 11 May 2022 |
| PSOW-202100471 | Betsi Cadwaladr University Health Board | Health | Upheld | 20 Apr 2022 |