Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202206355 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202106759 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 6 Feb 2023 |
| PSOW-202205970 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202108404 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202206603 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202206031 | Betsi Cadwaladr University Health Board | Health | Withdrawn | 30 Jan 2023 |
| PSOW-202105038 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 12 Jan 2023 |
| PSOW-202101841 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Jan 2023 |
| PSOW-202107260 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Jan 2023 |
| PSOW-202203867 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 4 Jan 2023 |
| PSOW-202105101 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 4 Jan 2023 |
| PSOW-202206233 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Dec 2022 |
| PSOW-202105884 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 20 Dec 2022 |
| PSOW-202105815 | Betsi Cadwaladr University Health Board | Health | Upheld | 16 Dec 2022 |
| PSOW-202105742 | Betsi Cadwaladr University Health Board | Health | Upheld | 13 Dec 2022 |
| PSOW-202105760 | Betsi Cadwaladr University Health Board | Health | Upheld | 6 Dec 2022 |
| PSOW-202204341 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 1 Dec 2022 |
| PSOW-202104669 | Betsi Cadwaladr University Health Board | Health | Upheld | 29 Nov 2022 |
| PSOW-202102099 | Betsi Cadwaladr University Health Board | Health | Upheld | 28 Nov 2022 |
| PSOW-202204999 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Nov 2022 |
| PSOW-202100241 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 22 Nov 2022 |
| PSOW-202203909 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Nov 2022 |
| PSOW-202204472 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Nov 2022 |
| PSOW-202203494 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Nov 2022 |
| PSOW-202201032 | Betsi Cadwaladr University Health Board | Health | Other | 31 Oct 2022 |