Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202106748 | Bedwas, Trethomas & Machen Community Council | Local Government | Resolved / Early Resolution | 14 Feb 2022 |
| PSOW-202104527 | Powys County Council | Local Government | Not Upheld | 12 Feb 2022 |
| PSOW-202105766 | Rhondda Cynon Taf County Borough Council | Local Government | Resolved / Early Resolution | 12 Feb 2022 |
| PSOW-202105614 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Feb 2022 |
| PSOW-202106300 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 11 Feb 2022 |
| PSOW-202001726 | Three Cliffs Care Home | Health | Upheld | 11 Feb 2022 |
| PSOW-202106497 | Swansea Council | Local Government | Resolved / Early Resolution | 11 Feb 2022 |
| PSOW-202003325 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 11 Feb 2022 |
| PSOW-201905269 | Swansea Council | Local Government | Upheld | 11 Feb 2022 |
| PSOW-202107134 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 9 Feb 2022 |
| PSOW-202005789 | Cardiff Council | Local Government | Upheld | 9 Feb 2022 |
| PSOW-202002749 | Pembrokeshire County Council | Local Government | Other | 8 Feb 2022 |
| PSOW-202005324 | Aneurin Bevan University Health Board | Health | Upheld | 8 Feb 2022 |
| PSOW-202100305 | Pembrokeshire County Council | Local Government | Other | 8 Feb 2022 |
| PSOW-202005201 | Pembrokeshire County Council | Local Government | Other | 8 Feb 2022 |
| PSOW-202106624 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 Feb 2022 |
| PSOW-202005302 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 7 Feb 2022 |
| PSOW-202106906 | Ceredigion County Council | Health | Resolved / Early Resolution | 7 Feb 2022 |
| PSOW-202106675 | Flintshire County Council | Local Government | Resolved / Early Resolution | 3 Feb 2022 |
| PSOW-202005263 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 3 Feb 2022 |
| PSOW-202106137 | Isle of Anglesey County Council | Local Government | Resolved / Early Resolution | 2 Feb 2022 |
| PSOW-202100417 | Aneurin Bevan University Health Board | Health | Upheld | 1 Feb 2022 |
| PSOW-202004718 | Betsi Cadwaladr University Health Board | Health | Upheld | 1 Feb 2022 |
| PSOW-202004693 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 1 Feb 2022 |
| PSOW-202100433 | Hywel Dda University Health Board | Health | Not Upheld | 31 Jan 2022 |