Source · Ombudsman decisions
LGO Individual Decisions
35,255 total decisions
12,015 investigated
9,742 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
35,255 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-015-710 | West Northamptonshire Council | Adult Care Services | Upheld | 20 Oct 2025 |
| 24-015-710a | Northamptonshire Health Care NHS Foundation Trust (24 015 710a) | Health | Upheld | 20 Oct 2025 |
| 25-005-068 | London Borough of Harrow | Housing | Other | 20 Oct 2025 |
| 25-005-249 | Kent County Council | Adult Care Services | Other | 20 Oct 2025 |
| 25-006-023 | West Northamptonshire Council | Other Categories | Other | 20 Oct 2025 |
| 25-006-081 | Birmingham City Council | Benefits And Tax | Other | 20 Oct 2025 |
| 25-007-639 | Lancashire County Council | Children S Care Services | Other | 20 Oct 2025 |
| 25-001-908 | Oxfordshire County Council | Adult Care Services | Not Upheld | 20 Oct 2025 |
| 25-007-818 | London Borough of Ealing | Environment And Regulation | Other | 20 Oct 2025 |
| 25-007-850 | Surrey County Council | Adult Care Services | Other | 20 Oct 2025 |
| 25-007-917 | Surrey County Council | Education | Other | 20 Oct 2025 |
| 25-008-548 | Sunderland City Council | Benefits And Tax | Other | 20 Oct 2025 |
| 24-013-810 | Norfolk County Council | Children S Care Services | Other | 20 Oct 2025 |
| 25-009-113 | Chorley Borough Council | Other Categories | Other | 20 Oct 2025 |
| 24-018-654 | Basildon Borough Council | Housing | Upheld | 20 Oct 2025 |
| 24-022-460 | Reigate & Banstead Borough Council | Housing | Not Upheld | 20 Oct 2025 |
| 25-005-907 | Cheshire West & Chester Council | Benefits And Tax | Other | 20 Oct 2025 |
| 25-008-235 | Tunbridge Wells Borough Council | Transport And Highways | Other | 20 Oct 2025 |
| 25-006-567 | Royal Borough of Kensington & Chelsea | Education | Other | 20 Oct 2025 |
| 25-010-013 | Stockton-on-Tees Borough Council | Other Categories | Other | 20 Oct 2025 |
| 25-010-126 | Westminster City Council | Transport And Highways | Other | 20 Oct 2025 |
| 24-018-698 | Kent County Council | Education | Upheld | 20 Oct 2025 |
| 24-019-045 | London Borough of Lewisham | Housing | Other | 20 Oct 2025 |
| 24-009-777 | London Borough of Newham | Housing | Upheld | 20 Oct 2025 |
| 25-007-891 | Bristol City Council | Children S Care Services | Other | 20 Oct 2025 |