The Council was at fault for failing to act sooner to stop formal action when it incorrectly issued Penalty Charge Notices to Mr X. The Council has already apologised and taken steps to prevent recurrence. It will also make a symbolic payment to Mr X and reimburse the postage cost he incurred to acknowledge the avoidable frustration caused.
Source · LGO (Local Government & Social Care Ombudsman)
City of Bradford Metropolitan District Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-011-053
Sector Transport And Highways
Category Parking And Other Penalties
Decided 05 May 2026
View City of Bradford Metropolitan District Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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