Source · Select Committees · Home Affairs Committee
Fourth Report: Home Office preparedness for COVID-19 (Coronavirus): institutional accommodation
Home Affairs Committee
HC 562
Published 28 July 2020
Government response
Fifth Special Report: Home Office preparedness for COVID-19 (coronavirus): institutional accommodation: Government Response to the Committee’s Fourth Report · published 13 Nov 2020
Recommendations & Conclusions
5
Recommendation
Accepted
Para 32
Any service user who wants and needs a test must have easy access to that...
Recommendation
Any service user who wants and needs a test must have easy access to that test. This also means that asylum seekers should be informed of the opportunity to request a test and of the associated translation support available to …
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Government Response Summary
The government stated that it does not believe the Home Office or accommodation providers should develop independent testing strategies for asylum seekers, instead advocating for a consistent approach with the wider population based on scientific advice. It affirms that accommodation providers are ensuring testing takes place according to local plans, providing assistance as needed, and that existing public health guidance on testing and support is clear.
Home Office
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11
Recommendation
Accepted
Para 50
Accommodation providers must urgently put in place measures to enable greater social distancing and effective...
Recommendation
Accommodation providers must urgently put in place measures to enable greater social distancing and effective hygiene practices. We are appalled at reports that service users have not been universally provided either with laundry facilities, a generous supply of cleaning products, …
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Government Response Summary
The government states it expects high standards and has been in daily contact with providers to ensure contractual requirements are met. It outlines existing measures such as issuing guidance, providing cleaning items and laundry services in full board, and increasing cash allowances for dispersed accommodation. It does not commit to new immediate steps or reporting within 4 weeks, instead implying existing systems are in place to address needs and monitor issues.
Home Office
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13
Recommendation
Accepted
Para 55
We welcome the additional support that providers have told us that they are giving to...
Recommendation
We welcome the additional support that providers have told us that they are giving to their service users, specifically those who need to self-isolate, during this time. Home Office preparedness for COVID-19 (Coronavirus): institutional accommodation 55 Nonetheless we have heard …
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Government Response Summary
The government states that providers are monitored to ensure high standards and meet contractual requirements, which include providing essential items and support for self-isolation. Existing measures like food parcels, telephony, free cleaning items, increased cash allowance, and a 24/7 helpline are already in place.
Home Office
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15
Conclusion
Accepted
Para 60
Users of asylum accommodation are often very vulnerable people, including torture survivors, individuals suffering PTSD,...
Conclusion
Users of asylum accommodation are often very vulnerable people, including torture survivors, individuals suffering PTSD, pregnant women and mothers with small children. Smart phones, access to the internet and television can be a lifeline to a range of external information …
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Government Response Summary
The government recognises the importance of access to information and states they have already ensured Wi-Fi or data-only SIM cards are available in initial accommodation and hotels, and that communication costs are covered in asylum seeker allowances.
Home Office
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16
Conclusion
Accepted
Para 61
The Home Office’s recent provision of SIM cards to asylum seekers in larger IA facilities...
Conclusion
The Home Office’s recent provision of SIM cards to asylum seekers in larger IA facilities is welcome. However, we are concerned that the denial of provision to individuals who do not have personal phones, or who are currently being asked …
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Government Response Summary
The government denies encouraging asylum seekers to leave accommodation for Wi-Fi and states it already ensures access to Wi-Fi or SIM cards in initial accommodation and hotels, with communication costs covered in allowances.
Home Office
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19
Recommendation
Accepted
Para 72
Urgent Government action is needed to ensure that access to primary and secondary health services...
Recommendation
Urgent Government action is needed to ensure that access to primary and secondary health services is in place for all service users, and that healthy, fresh food that is appropriate to individuals’ dietary needs is available.
Government Response Summary
The government states that existing Asylum Accommodation and Support contracts already mandate accommodation providers to ensure access to health services, including signposting, liaising with health authorities, and securing GP registrations for vulnerable users. They also confirm providers are required to ensure healthy, fresh food appropriate to dietary needs.
Home Office
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20
Conclusion
Accepted
Para 73
We know that asylum seekers with an active application or appeal are entitled to access...
Conclusion
We know that asylum seekers with an active application or appeal are entitled to access NHS primary and secondary healthcare free of charge but there is no obligation on accommodation providers to register asylum seekers in IA with a GP. …
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Government Response Summary
The government states that existing contracts mandate accommodation providers to facilitate access to health services and secure GP registrations for vulnerable service users. It clarifies that lack of proof of address is not grounds for refusal and existing guidance should be followed.
Home Office
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25
Recommendation
Accepted
Para 84
We recommend that the Government continues to work with trusted partners such as Doctors of...
Recommendation
We recommend that the Government continues to work with trusted partners such as Doctors of the World UK to translate all updated Covid-19 guidance for the general public into the languages most commonly spoken by those individuals in the asylum …
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Government Response Summary
The government commits to continuing to work with relevant partners to ensure translated PHE COVID-19 guidance is kept up to date and made available to service users as health guidance evolves.
Home Office
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27
Recommendation
Accepted
Para 111
We welcome the fact that the Home Office is investigating these issues seriously.
Recommendation
We welcome the fact that the Home Office is investigating these issues seriously. This investigation should engage with those raising these concerns, assessing whether the moves during lockdown were consistent with public health guidance and seeking detail on precisely how …
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Government Response Summary
The government accepts that Mears's local engagement and communication in Glasgow was inadequate, and commits to continued engagement with stakeholders, investigation of concerns, sharing operational lessons, and has established a National Safeguarding Forum.
Home Office
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32
Conclusion
Accepted
Our predecessors highlighted the shortcomings of the Home Office’s dispersal policy and its failure to...
Conclusion
Our predecessors highlighted the shortcomings of the Home Office’s dispersal policy and its failure to make dispersal arrangements equitable across the UK. Three years on from the Committee’s 2017 report, we have noted with concern the pressures on the system …
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Government Response Summary
The government acknowledges the challenges with the dispersal policy and outlines ongoing efforts, including the establishment of the HOLGCEX group and an agreed approach from 2019 to achieve more equitable asylum dispersal across the UK. It also details continued engagement with local authorities and strategic migration partnerships to increase participation and procurement of dispersed accommodation.
Home Office
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35
Conclusion
Accepted
Para 143
During the pandemic the Government has asked providers to source additional accommodation in areas which...
Conclusion
During the pandemic the Government has asked providers to source additional accommodation in areas which had not previously participated in dispersal, which we understand and welcome. However, at the same time the Government has temporarily sanctioned providers to secure such …
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Government Response Summary
The government highlights its commitment to working collaboratively with communities and stakeholders, detailing established groups like HOLGCEX and ongoing engagement with local authorities and Strategic Migration Partnerships to improve asylum dispersal and address capacity issues.
Home Office
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38
Recommendation
Accepted
Para 145
Before taking any final decision to remove temporary support for asylum seekers, the Home Office...
Recommendation
Before taking any final decision to remove temporary support for asylum seekers, the Home Office and its accommodation providers must engage and consult closely with Public Health England, devolved governments, Strategic Migration Partnerships, asylum dispersal councils and local public health …
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Government Response Summary
The government confirmed that they engaged in careful discussion and planning with Public Health Agencies, Local Authorities, other government departments, and stakeholders, including the voluntary sector, before resuming cessations in a phased approach from August.
Home Office
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42
Recommendation
Accepted
Para 177
Guidance should be provided for custodial and detention staff on the approach to be taken...
Recommendation
Guidance should be provided for custodial and detention staff on the approach to be taken where an individual is considered to be at high risk of having contracted Covid-19, but is not symptomatic at the point of reception.
Government Response Summary
The government stated that existing precautionary measures for managing COVID-19 risks in immigration detention, including isolation protocols and alignment with public health guidance, already address the recommendation for staff guidance.
Home Office
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46
Conclusion
Accepted
Para 198
We are extremely concerned at this failure of communication by Mears Group with the receiving...
Conclusion
We are extremely concerned at this failure of communication by Mears Group with the receiving local authorities, and at the lack of arrangements for testing individuals who were being moved across the country out of an accommodation centre where other …
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Government Response Summary
The government acknowledges the failures in communication and duty of care identified by the Committee, noting that Mears has apologised. It states that the Home Office and Mears have met with public health officials to learn lessons and are taking appropriate action to support providers in managing future dispersals and outbreaks.
Home Office
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47
Conclusion
Accepted
While Mears affirms that the dispersal of individuals from Urban House on 10 July without...
Conclusion
While Mears affirms that the dispersal of individuals from Urban House on 10 July without testing, even after cases of Covid-19 were confirmed in the facility, was in line with the national system, we are deeply concerned that the company …
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Government Response Summary
The government acknowledges the concerns, states that Mears has apologised for communication shortcomings during moves from Urban House, and commits to taking appropriate action to support providers in managing future dispersals and outbreaks.
Home Office
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48
Recommendation
Accepted
Para 202
We urge the Home Office urgently to review the way Mears has been operating during...
Recommendation
We urge the Home Office urgently to review the way Mears has been operating during the pandemic, to consider its poor management of service users’ welfare, and the wider public health consequences of its approach.
Government Response Summary
The government states that the Home Office and Mears have met with the Director of Public Health for Wakefield to discuss lessons learned from the Urban House incident. Mears has apologised for communication shortcomings, and the government is taking appropriate action to support providers in managing future dispersals and potential outbreaks.
Home Office
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49
Recommendation
Accepted
Para 203
It is essential that lessons are learned from the dispersal from Urban House, and that...
Recommendation
It is essential that lessons are learned from the dispersal from Urban House, and that clear policies are put in place to ensure effective communication between providers and local authorities in the event of further outbreaks in asylum accommodation, and …
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Government Response Summary
The government states that the Home Office and Mears have met with the Director of Public Health for Wakefield to learn lessons from the Urban House dispersal, and Mears has apologised for communication shortcomings. They are taking appropriate action to support providers in managing future dispersals and outbreaks.
Home Office
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52
Recommendation
Accepted
Para 205
We urge the Home Office to follow MHCLG’s lead and to agree jointly with local...
Recommendation
We urge the Home Office to follow MHCLG’s lead and to agree jointly with local authorities, devolved nations and third sector partners a sensible and fair extension to the current measures in place for asylum seekers that reduces the public …
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Government Response Summary
The government has resumed cessations in a phased approach since August, starting with those granted refugee status and later for those refused asylum, following careful discussion and planning with public health agencies and local authorities. They committed to continued engagement with stakeholders.
Home Office
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