Socio-economic duty implementation
Failure to enact Section 1 of the Equality Act 2010 (socio-economic duty) in England, impacting vulnerable populations.
Source spread
Where this theme appears
This theme appears across 11 independent accountability sources, so the source mix matters as much as the headline total.
281 committee recs
5 HSSIB recs
21 CQC actions
20 DHR recs
5 LGO/SPSO decisions
5 CJINI reports
3 EHRC compliance actions
Browse by source
Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.
Select committee recommendations(281)— showing 50 strongest matches
#16 —
Recommendation: The BBC has already made significant progress in moving its activity outside of London, with creative clusters playing an important role in attracting regional investment and stimulating economic activity. It has done so with a public service ethos, and we …
#19 —
Recommendation: The Government should work with industry to explore options for expanding these schemes during cost of living challenges to help wider groups at risk of digital exclusion.
Response attribution not verified
#18 —
Recommendation: We welcome the introduction of alternative voucher and discount schemes. These provide flexible ways to help people afford internet access.
Response attribution not verified
#17 —
Recommendation: We recommend Ofcom consults on requiring Openreach to offer a wholesale social tariff.
Response attribution not verified
#16 —
Recommendation: Removing VAT may not be enough to lower prices to an affordable level for those on the lowest incomes. Lowering the wholesale price floor for sales of social tariffs is one way to address this.
Response attribution not verified
#15 —
Recommendation: The Government should remove VAT from retail social tariffs and from the wholesale broadband used to provide them. The Government must then work with Ofcom to monitor social tariff prices to ensure these savings are passed on to consumers.
Response attribution not verified
#14 —
Recommendation: Most social tariffs are still too expensive for the most financially vulnerable.
Response attribution not verified
#11 —
Recommendation: The Government must show leadership on tackling digital exclusion. This is a complex task and the Government cannot solve everything, but that is no excuse for inaction. Incremental progress against clearly defined targets is possible. The extent of Government intervention …
Response attribution not verified
#10 —
Recommendation: We further recommend that the Prime Minister’s Office takes a direct interest in tackling digital exclusion and establishes a suitable mechanism to oversee progress on the refreshed digital inclusion strategy.
Response attribution not verified
#2 —
Recommendation: Cost of living challenges have made a bad situation worse for people who struggle to afford internet access. The need for Government action is becoming increasingly urgent.
Response attribution not verified
#1 —
Recommendation: Digital exclusion remains a serious problem. Although there has been progress in recent years, millions of people still cannot access the internet or use it adequately. For some, skills and motivation are the main barriers. For others, affordability is the …
Response attribution not verified
#35 —
Recommendation: The Arctic Council has a proven track record of promoting international collaboration in the Arctic on environmental protection and scientific research. It has provided a vital platform for the voices of the Arctic’s indigenous peoples to be heard, and their …
Response attribution not verified
#34 —
Recommendation: The UK Government should encourage local partnerships and support UK businesses wishing to operate in the Arctic by signposting them towards local companies and business organisations.
Response attribution not verified
#33 —
Recommendation: There are opportunities for UK companies to increase their footprint in the Arctic in a way that is responsible and sustainable.
Response attribution not verified
#32 —
Recommendation: While there are limits to the direct support the UK can provide to local communities and indigenous populations, the UK Government can and should assist by maintaining its support for the work of the Arctic Council, particularly the work of …
Response attribution not verified
#31 —
Recommendation: We welcome that the UK Government’s Arctic Policy Framework makes specific reference to economic development in the Arctic being achieved in a way that is safe, responsible and sustainable, and to the benefit of communities living in the Arctic.
Response attribution not verified
#59 —
Recommendation: Employers and employer organisations have a key role to play in supporting employers of all sizes to develop inclusive employment practices and support young disabled people in the workplace.
Response attribution not verified
#58 —
Recommendation: The content of the Support with Employee Health and Disability website should reflect the barriers and challenges faced by both employers and disabled people and should be developed in partnership with disabled people, disabled people’s organisations and employers. The site …
Response attribution not verified
#57 —
Recommendation: We welcome the introduction of the Government’s Support with Employee Health and Disability service, which may provide valuable support for employers with disabled employees.
Response attribution not verified
#56 —
Recommendation: The Disability Confident scheme itself should be reformed to focus on outcomes rather than the employer’s internal processes and procedures, and to ensure that those accredited at the higher levels are subject to commensurately more stringent requirements.
Response attribution not verified
#55 —
Recommendation: Achieving Disability Confident status at any level should be made conditional upon the employer demonstrating that it has reached clearly defined thresholds for the percentage of its workforce that is disabled. This reporting should be subject to external audit, with …
Response attribution not verified
#54 —
Recommendation: We also ask the Government to support companies with fewer than 250 employees to report voluntarily, drawing on best practice from large employers who already report this information in a meaningful way.
Response attribution not verified
#53 —
Recommendation: We urge the Government to ensure that disability pay gap reporting is mandatory for employers with more than 250 employees and for all Disability Confident Leaders.
Response attribution not verified
#52 —
Recommendation: We welcome the Government’s commitment to the principle that disabled people should be paid equally and to the introduction of disability pay gap reporting.
Response attribution not verified
#51 —
Recommendation: In our view, all of the benefits of the voluntary reporting of employers’ disability data would apply equally to mandatory reporting.
Response attribution not verified
#50 —
Recommendation: The Government should explore ways of incentivising employers to engage with early conciliation mechanisms, such as the Equality Advisory and Support Service and Acas.
Response attribution not verified
#49 —
Recommendation: The Government should take steps to improve awareness of the Equality Advisory and Support Service.
Response attribution not verified
#48 —
Recommendation: When developing an information hub setting out support for young disabled people during the transition from education to work the Government should ensure that workplace rights are prominently highlighted.
Response attribution not verified
#44 —
Recommendation: In establishing the Single Enforcement Body, the Government must ensure that the Body’s remit includes the enforcement of disability- related workplace rights and that these are prioritised. The Government must also ensure that the Body has the powers necessary to …
Response attribution not verified
#42 —
Recommendation: Disabled people, particularly young disabled people, face significant barriers to upholding their workplace rights. The current enforcement mechanisms fail to uphold these rights in a way that supports disabled claimants to remain in work and do not incentivise employers to …
Response attribution not verified
#41 —
Recommendation: Within the next 12 months the Government should launch a campaign aimed at improving attitudes towards disabled people in the workplace. This should be developed in partnership with disabled people and disabled people’s organisations and be targeted at employers.
Response attribution not verified
#39 —
Recommendation: The Government should introduce a four-week deadline within which employers are obliged to respond to an employee’s request for a reasonable adjustment. The Government should explore the means by which compliance with the deadline could be monitored and enforced, both …
Response attribution not verified
#38 —
Recommendation: We recognise the need for a clear timeframe for responding to a request for a reasonable adjustment. However, we consider that, taking into account the day-to-day pressures on businesses and employers, four weeks would be a more appropriate deadline than …
Response attribution not verified
#37 —
Recommendation: Despite the introduction of disability discrimination legislation over the past 30 years, disabled people still face discrimination in the workplace and significant numbers of employers hold discriminatory views. For disabled people to access, remain and thrive in work, this must …
Response attribution not verified
#36 —
Recommendation: As part of the rollout of Universal Support, the Government should take steps to link Universal Support offers to supported internships to ensure that young disabled people with the highest needs do not drop out of work at the end …
Response attribution not verified
#35 —
Recommendation: The Government should set out clear timelines and targets for improving the regional and national availability of Universal Support, as well as metrics focused on employment outcomes for the disabled people who participate in supported employment programmes.
Response attribution not verified
#34 —
Recommendation: Supported employment provides an effective way to support people to access and remain in work and can deliver value for money investment. The Universal Support programme has the potential to increase availability of supported employment programmes. It is essential that …
Response attribution not verified
#33 —
Recommendation: We ask the Government to provide the Committee with regular updates on progress with reducing the Access to Work application backlog and cutting application times, starting in March 2025.
Response attribution not verified
#32 —
Recommendation: The Access to Work programme has the potential to be transformational in supporting young disabled people to access and remain in work but its potential is not being realised. Poor awareness of the scheme, and delays in processing applications, are …
Response attribution not verified
#31 —
Recommendation: The Government should take steps to ensure that employment support services such as Jobcentre Plus and National Career Service facilities are fully accessible for disabled people, including for those who require reasonable adjustments or assistive technology to search for work.
Response attribution not verified
#29 —
Recommendation: The joining together of Jobcentre Plus and the National Careers Service to create a national jobs and careers service presents an opportunity to ensure these services are delivering high-quality, tailored, joined-up advice for young disabled people.
Response attribution not verified
#28 —
Recommendation: Working with the Office for Students, the Government should review the provision and quality of accessibility information provided by universities to students. This should include physical accessibility of spaces, adjustments available to students and previous examples of how adjustments have …
Response attribution not verified
#23 —
Recommendation: The Government must ensure that young disabled people are given equal access to work experience and must work with DWP, schools, and local government bodies to address the barriers to access to work experience for young disabled people identified in …
Response attribution not verified
#5 —
Recommendation: The Government should work with local authorities to improve the availability of ‘ready to work’ programmes such as that provided by ThinkForward, to support young people from school until they are settled in work. A plan and timeline for the …
Response attribution not verified
#4 —
Recommendation: Continuous, joined up support for young disabled people, starting in school and continuing until they have secured secure employment, bridges the gap between education and work. It empowers young disabled people both to enter the workplace and to thrive once …
Response attribution not verified
#3 —
Recommendation: The Government should make vocational profiling a standard part of careers information, advice and guidance for young disabled people in schools. The Government should have developed a clear plan, with a full timeline for implementing this, by September 2025, taking …
Response attribution not verified
#99 —
Recommendation: The expansion of permitted development rights to convert Use Class E properties into homes risks damaging the vitality of high streets and reduces local control over the design and development of high streets. The Government should undertake a review of …
Response attribution not verified
#98 —
Recommendation: It was acknowledged amongst our witnesses that “there is a need for a mechanism to enable conversion of surplus retail space to other uses” 186 and RICS suggested that the conversion of long-vacant units into residential properties prevented buildings falling …
Response attribution not verified
#97 —
Recommendation: This inability to control the loss of retail frontages altogether could result in ‘gap-toothed’ high streets. . 183 Interspersing town centres with “dead” retail frontages “may actually reduce the attractiveness and retail footfall rather than enliven it.” 184 The then …
Response attribution not verified
#96 —
Recommendation: A mix of uses on the high street, including housing, can help to ensure resilience; however, we heard that allowing conversion through PDRs removes the ability for local authorities to curate their spaces. 181 Councillor Slade told us: “… permitted …
Response attribution not verified
HSSIB safety recommendations(5)
Intrapartum stillbirth: learning from maternity safety investigations that occurred during the COVID-19 pandemic 1 April …
It may be beneficial if further work is done to understand the specific aspects of the healthcare system which could explain the disparity in the experience and risk for women and pregnant people from Black, Asian and minority ethnic backgrounds …
Safety Observation
Investigation report: Clinical investigation booking systems failures - written communications in community languages
It may be beneficial to clarify the roles and functions of national organisations in supporting the health inequalities landscape.
Safety Observation
Clinical investigation booking systems failures: written communications in community languages
It may be beneficial to clarify the roles and functions of national organisations in supporting the health inequalities landscape.
Safety Observation
Clinical investigation booking systems failures: written communications in community languages
It may be beneficial to clarify the roles and functions of national organisations in supporting the health inequalities landscape.
Safety Action
12-lead electrocardiograms (ECGs) in ambulance services: paramedic education, training and competence
Ambulance services can improve patient safety by including patient protected characteristics, health inequalities and other specific patient factors that can impact on the task of carrying out and interpreting a 12-lead ECG, when developing refresher training.
Safety Observation
CQC inspection actions(21)
The York Hospital
The trust must ensure it takes account of the Workforce Race Equality Standard, Workforce Disability Equality Standard and NHS staff survey data to ensure both staff from ethnic minority groups and disabled staff are not disproportionately disadvantaged by working in …
Must Do
Glenfield Hospital
The trust should consider continuing to improve the promotion of equality and diversity within and beyond the organisation.
Should Do
Clatterbridge Hospital
The services should consider installing a hearing loop at the ear, nose and throat clinic.
Should Do
Barnet General Hospital
The trust should consider their population’s profile, health deprivation, disability and the broader needs of their culturally diverse communities when planning the service.
Should Do
Moorfields Eye Hospital
The trust should ensure the work on equality, diversity and inclusion continues and is sufficiently resourced and prioritised to deliver tangible improvements.
Should Do
West Berkshire Community Hospital
ContinueworkingtowardshavingatrustboardthatreflectedtheBAMErepresentationwithintheoverallworkforce
Should Do
Poole Hospital
Working with the new equality and diversity lead, establish a wider equality and diversity strategy which looks at the support and needs of both staff and people who use the services. Build on the work already done and bring this …
Should Do
Poole Hospital
Bring the EDS2 report to more prominence in the work around equality, diversity and inclusion to include actions on those areas assessed as developing. Determine if the reporting on WRES standards is reflective of the areas where there has been …
Should Do
University Hospital of Hartlepool
The trust should continue to further develop its staff networks.
Should Do
Queen Elizabeth The Queen Mother Hospital
The trust should ensure all staff are protected in line with Equality Act 2010, to ensure they are treated fairly, with dignity and respect they deserve.
Should Do
Hull Royal Infirmary
The service should ensure that accidents and incidents are reviewed to identify potential health inequalities of those involved.
Should Do
Ellesmere Port Hospital
The trust should implement effective systems to identify and plan services to address health inequalities.
Should Do
Royal Bolton Hospital
The trust should ensure that the networks for staff from ethnic minority groups; Disabled staff and LGBTQ+ staff, have suitable corporate support to improve their effectiveness and that the socio-economic, age and gender networks, currently in developmental stages, are supported …
Should Do
Royal Bolton Hospital
The trust must continue with plans to strengthen the trust position on equality, diversity and inclusion are managed and monitored in a timely way and that all reasonable steps are taken to make reasonable adjustments to enable people to carry …
Must Do
Rochdale Infirmary
The trust should ensure that all minority groups are included in service planning.
Should Do
Queen Elizabeth The Queen Mother Hospital
The trust should ensure staff with long-term health conditions are protected in line with The Equality Act 2010 and have meaningful personal adaptation plans to ensure they are treated fairly, with dignity and respect they deserve.
Should Do
Mount Vernon Cancer Centre
The trust should ensure there are leaflets available in languages other than English.
Should Do
Lister Hospital
The trust should ensure that they have a clear equality, diversity and inclusion strategy and action plan
Should Do
Cumberland Infirmary
The trust should consider support for the EDI lead role and how this role can be developed to have impact.
Should Do
Royal Hampshire County Hospital
The service should ensure the four recommendations to reduce the risk of COVID-19 for women from a BAME background are implemented.
Should Do
Basingstoke and North Hampshire Hospital
The service should ensure the four recommendations to reduce the risk of COVID-19 for women from a BAME background are implemented.(Regulation12).
Should Do
Health investigations(7)
Independent investigation: Lewis Hodge, Birmingham (1999) — Rec r.
That Birmingham City Council, the PCTs and the police should consider the need to establish a local control room staffed by Punjabi and Urdu- speaking operators for the purpose of dealing with police, ambulance and health calls from non-English speaking members of the community. This might involve non-English speakers dialing …
midlands
Independent investigation: Lewis Hodge, Birmingham (1999) — Rec g.
That leaders from Birmingham‘s Muslim community are fully involved in the development of this action plan, and that they are represented on any committees that are established in connection with the development and implementation of the action plan. For example, representatives of the Central Mosque; the Confederation of Sunni Mosques …
midlands
Independent investigation: Hamidi HamidullahKhizer Hayat, Tulse Hill (2006) — Rec Recommendation Numbe
The Lambeth Carers Strategy is a new approach which was introduced into the Trust in 2008. This strategy was developed in full consultation with local Voluntary Groups, the Local Authority and NHS partners. The strategy is easy to understand and based on thorough research and understanding of the Borough of …
london
Independent investigation: Hamidi HamidullahKhizer Hayat, Tulse Hill (2006) — Rec Recommendation Numbe
A) The Trust should revise and further develop its existing policies and procedures to ensure that an appropriate consideration is made regarding each individual service user’s ethnicity when developing care and treatment plans. The capacity, role and functioning of SPEKTRA (the Trust Cultural Consultancy Service) should be incorporated into this …
london
Independent investigation: Halimah Ahmed, Derby (2007) — Rec Five
The Trust should liaise with local community-based BME groups and networks in order to understand better the cultural sensitivities of the population that it serves. Using an outreach model the Trust should develop: • culturally appropriate allocation criteria; • systems to facilitate the transfer of service users to staff who …
midlands
Independent investigation: Lewis Hodge, Birmingham (1999) — Rec t.
That the section of our report dealing with domestic violence locally is copied to local religious leaders; and that the local authority, the Strategic Health Authority, the NHS trust and the PCTs agree a strategy for reducing domestic violence with local religious leaders that is based on a common understanding …
midlands
Independent investigation: Lewis Hodge, Birmingham (1999) — Rec f.
That the local PCTs, the Health Authority, the local mental health trust and Birmingham City Council agree an action plan for the delivery of primary and secondary mental health care to South Asian communities that is based not on the notion of ‗an average citizen‘ but on the diversity of …
midlands
Independent reviews(50)
Cunliffe Water Commission — Rec 43
Recommendation 43 (Wales): The Welsh government should review existing social tariff schemes provided by the two companies in Wales and consider reforms to ensure they are providing equitable outcomes.
Other
Cunliffe Water Commission — Rec 42
Recommendation 42 (England): The UK government should consult on the introduction of a national social tariffs with consistent eligibility criteria and levels of support.
Other
Hodge Arts Council Review — Rec 13
ACE should launch a new programme to grow culture in under-served areas. ACE would employ two community arts workers in each identified area, to be tasked with identifying local artists, bringing them together with local community organisations and schools to develop a genuine bottom up cultural offer and opportunities.
Other
Hodge Arts Council Review — Rec 10
ACE should introduce a new National Programme for Individuals, using money from existing funding streams. The purpose would be to support emerging and mid-career individuals to ensure a diverse talent pool by providing individuals with funding of around £30,000 per year and mentoring support. The programme should be for individuals …
Other
Kerslake Birmingham Review — Rec 11
The Government should support the creation of a new locally-led high powered partnership vehicle focussed on increasing employment and improving skills, starting in the most deprived parts of Birmingham. With an independent chair and involving the Cities and Local Growth Unit, the Department for Work and Pensions with Job Centre …
Other
Acheson Report — Rec 38.2
We recommend extending the principle of needs-based weighting to non-cash limited General Medical Services (GMS) resources. The size and effectiveness of deprivation payments in meeting the needs and improving the health outcomes amongst the most disadvantaged populations, including ethnic minorities should be assessed.
Health & Social Care
Acheson Report — Rec 38.1
we recommend reviewing the "pace of change" policy to enable health authorities that are furthest from their capitation targets to move more quickly to their actual target.
Health & Social Care
Acheson Report — Rec 38
We RECOMMEND giving priority to the achievement of a more equitable allocation of NHS resources. This will require adjustments to the ways in which resources are allocated and the speed with which resource allocation targets are met. Specifically:
Health & Social Care
Acheson Report — Rec 37.5
We recommend that the Department of Health and NHS Executive set out their responsibilities for furthering the principle of equity of access to effective health and social care, and that health authorities, working with Primary Care Groups and providers on local clinical governance, agree priorities and objectives for reducing inequities …
Health & Social Care
Acheson Report — Rec 37.4
We recommend that performance management in relation to the national performance management framework is focused on achieving more equitable access, provision and targeting of effective services in relation to need in both primary and hospital sectors.
Health & Social Care
Acheson Report — Rec 37.3
We recommend developing the National Service Frameworks to address inequities in access to effective primary care.
Health & Social Care
Acheson Report — Rec 37.2
We recommend extending the remit of the National Institute for Clinical Excellence to include equity of access to effective health care.
Health & Social Care
Acheson Report — Rec 37.1
we recommend extending the focus of clinical governance to give equal prominence to equity of access to effective health care.
Health & Social Care
Acheson Report — Rec 37
We RECOMMEND that providing equitable access to effective care in relation to need should be a governing principle of all policies in the NHS. Priority should be given to the achievement of equity in the planning, implementation and delivery of services at every level of the NHS. Specifically:
Health & Social Care
Acheson Report — Rec 35
We RECOMMEND policies which reduce psychosocial ill health in young women in disadvantaged circumstances, particularly those caring for young children. Specifically:
Health & Social Care
Acheson Report — Rec 33
We RECOMMEND the needs of minority ethnic groups are specifically considered in needs assessment, resource allocation, health care planning and provision. Specifically:
Health & Social Care
Acheson Report — Rec 32
We RECOMMEND the further development of services which are sensitive to the needs of minority ethnic people and which promote greater awareness of their health risks.
Health & Social Care
Acheson Report — Rec 31
We RECOMMEND that the needs of minority ethnic groups are specifically considered in the development and implementation of policies aimed at reducing socioeconomic inequalities. Specifically:
Health & Social Care
Acheson Report — Rec 21
We RECOMMEND policies which reduce poverty in families with children by promoting the material support of parents; by removing barriers to work for parents who wish to combine work with parenting; and by enabling those who wish to devote full-time to parenting to do so. Specifically:
Health & Social Care
Acheson Report — Rec 18
We RECOMMEND concessionary fares should be available to pensioners and disadvantaged groups throughout the country, and that local schemes should emulate high quality schemes, such as those of London and the West Midlands.
Health & Social Care
Acheson Report — Rec 11
We RECOMMEND policies which improve housing provision and access to health care for both officially and unofficially homeless people.
Health & Social Care
Acheson Report — Rec 9.2
We recommend assessing the impact of employment policies on health and inequalities in health (see also recommendation 1).
Health & Social Care
Acheson Report — Rec 8.2
We recommend further investment in high quality training for young and long-term unemployed people.
Health & Social Care
Acheson Report — Rec 8.1
we recommend further steps to increase employment opportunities.
Health & Social Care
Acheson Report — Rec 8
We RECOMMEND policies which improve the opportunities for work and which ameliorate the health consequences of unemployment. Specifically:
Health & Social Care
Acheson Report — Rec 5
We RECOMMEND the further development of high quality pre-school education so that it meets, in particular, the needs of disadvantaged families. We also recommend that the benefits of pre-school education to disadvantaged families are evaluated and, if necessary, additional resources are made available to support further development.
Health & Social Care
Acheson Report — Rec 4
We RECOMMEND the provision of additional resources for schools serving children from less well off groups to enhance their educational achievement. The Revenue Support Grant formula and other funding mechanisms should be more strongly weighted to reflect need and socioeconomic disadvantage.
Health & Social Care
Acheson Report — Rec 3.3
We recommend measures to increase the uptake of benefits in entitled groups.
Health & Social Care
Acheson Report — Rec 3.2
We recommend uprating of benefits and pensions according to principles which protect and, where possible, improve the standard of living of those who depend on them and which narrow the gap between their standard of living and average living standards.
Health & Social Care
Acheson Report — Rec 3.1
we recommend further reductions in poverty in women of child-bearing age, expectant mothers, young children and older people should be made by increasing benefits in cash or in kind to them.
Health & Social Care
Acheson Report — Rec 3
We RECOMMEND policies which will further reduce income inequalities, and improve the living standards of households in receipt of social security benefits. Specifically:
Health & Social Care
Acheson Report — Rec 2
We RECOMMEND a high priority is given to policies aimed at improving health and reducing health inequalities in women of childbearing age, expectant mothers and young children.
Health & Social Care
Acheson Report — Rec 1
We RECOMMEND that as part of health impact assessment, all policies likely to have a direct or indirect effect on health should be evaluated in terms of their impact on health inequalities, and should be formulated in such a way that by favouring the less well off they will, wherever …
Health & Social Care
Francis Curriculum Review — Rec 5
Develops a programme of work to provide evidence-led guidance on curriculum and pedagogical adaptation (as well as exemplification) for children and young people with SEND, including those in specialist provision, who experience various barriers to accessing the curriculum.
Education
Francis Curriculum Review — Rec 3
Reviews and updates all Programmes of Study – and, where appropriate, the corresponding GCSE Subject Content – to include stronger representation of the diversity that makes up our modern society, allowing more children to see themselves in the curriculum.
Education
Francis Curriculum Review — Rec 2
Adopts the following curriculum principles when drafting Programmes of Study for the refreshed national curriculum: The refreshed national curriculum must be an aspirational, engaging and demanding offer that reflects the high expectations and excellence our young people deserve, irrespective of background. The refreshed national curriculum should retain a knowledge-rich approach, …
Education
Cantle Report — Rec 6.33
However, new methods of service delivery seem to offer a greater prospect of success and there must be a clear aim of reaching out to disaffected youth in more engaging ways, perhaps by using peers, positive role models and individual capacity building programmes.
Other
Cantle Report — Rec 6.30
Resources should be made available to young persons groups themselves, on an executive basis, providing that they cross cultural and other boundaries (in line with our recommendations for all community groups).
Other
Cantle Report — Rec 6.29
A well resourced programme of engaging young people in the decision making process affecting their communities should be established, possibly by developing the Youth Parliament scheme. The form of engagement should respect the needs and style of young people, not replicate existing institutions. The aim should be to develop a …
Other
Cantle Report — Rec 6.27
Programmes must be devised, as part of the Community Cohesion Strategy, with support at a national level, to promote contact and understanding between and within, the black and ethnic minorities, and the white community and faiths.
Other
Cantle Report — Rec 6.26
A very frank and honest analysis of the nature of the separation of each community should be undertaken at a local level to underpin the production of a Community Cohesion Strategy (see Chapter 5.1 above).
Other
Cantle Report — Rec 6.25
The impact of changes to ethnicity indicators should be re-considered, with a view to ensuring that needs are addressed and that funding changes are managed. This applies, in particular, to support for improving educational achievement.
Other
Cantle Report — Rec 6.24
Local partnerships should also be asked to develop a wide range of thematic bids as a more flexible and more equitable approach to regeneration, which whilst still allowing for area treatment, can focus on specific needs in all local communities. We would suggest that these are targeted at the needs …
Other
Cantle Report — Rec 6.23
Local partnerships should be asked to consider plans and funding applications specifically to address community cohesion in their area. We believe that imaginative approaches to this, for example, through sports and arts programmes, should be developed. LSPs should also automatically consider the impact of all proposals in respect of community …
Other
Cantle Report — Rec 6.22
All such agreements (and the strategies upon which they depend) should be scrutinised for the impact that they will have upon community cohesion.
Other
Cantle Report — Rec 6.19
All LSPs should ensure that their Regeneration Strategy and other plans clearly locate all initiatives within an overall framework with so that it is easier for particular communities to test the equity of future plans.
Other
Cantle Report — Rec 6.18
April 2003 should be established as a target for the production of the Community Cohesion component of the Community Strategy.
Other
Cantle Report — Rec 6.17
The accreditation process should be amended to ensure that it will depend not only upon the representative nature of its members, but a more strategic approach to diversity issues, expressed through its community cohesion plan.
Other
Cantle Report — Rec 6.3
The debate should ensure that in particular, it can relate to the most disadvantaged and disaffected groups.
Other
Glover Landscapes Review — Rec 9
Proposal 9: New long-term programmes to increase the ethnic diversity of visitors We know that specific targets can drive unintended consequences and we don’t want to force them on national landscapes. But we also know that without clear expectations, inaction can follow, as the abandonment of the MOSAIC programmes after …
Other
LGO / SPSO decisions(5)
25-000-529 — Oldham Metropolitan Borough Council
Summary: We will not investigate this complaint that the Council has failed to have regard to the Equality Act in relation to debt recovery. This is because there is insufficient evidence of fault by the Council.
LGO (Local Government & …
Other Categories
Jul 2025
PSOW-202005902 — Llanelli Town Council
The Ombudsman’s office received a complaint that a Member (“the Member”) of Llanelli Town Council (“the Council”) had breached the Code of Conduct. It was alleged that the Member had behaved inappropriately during an interaction with other members. The investigation considered whether the Member failed to comply with the following …
PSOW (Public Services Om…
Local Government
May 2022
20-013-134 — Stratford-on-Avon District Council
Summary: Ms Y complains the Council failed to clearly explain how her Council Tax bill was calculated and did not offer her an affordable special payment arrangement for Council Tax arrears. She complains about the Council’s consideration of her vulnerability when writing to her about a possible Magistrates Summons. She …
LGO (Local Government & …
Benefits And Tax
Not Upheld
Jan 2022
21-004-497 — Leeds City Council
Summary: There was fault by the Council. It took too long to complete a Community Trigger review, and it was not clear in its process or its communications with Mr X. He is disabled and in chronic pain. The Council’s shortcomings caused him distress and frustration. The Council has reviewed …
LGO (Local Government & …
Environment And Regulation
Upheld
Apr 2022
23-015-700 — Wyre Forest District Council
Summary: Ms X complains about how the Council dealt with her council tax. The Council was at fault because it failed to consider whether it should make reasonable adjustments for Ms X. Although it did not affect the decision about Ms X’s liability for council tax, or the debt owed, …
LGO (Local Government & …
Benefits And Tax
Upheld
Oct 2024
Domestic Homicide Reviews(20)
Lambeth — recommendation 4.6.1
Review cultural/systemic issues around the functioning of its “No Recourse to Public Funds” team and address the findings.
Lambeth Children and Young People’s Service
Brent — recommendation 1
The Home Office to review funding arrangements for the provision of specialist and expert advocacy for the families of victims who reside outside of the UK.
Home Office
Home Office
Kingston upon Hull — recommendation 19
When parents who require interpreters in formal meetings, also attend core groups, interpreters should also be provided in these meetings unless the parent/s are very clear that they can understand multiple speakers and do not want an interpreter to attend. This needs to be incorporated into training and procedures. By …
Children’s Social Care
Kingston upon Hull — recommendation 8
Continue to work towards finding further information and or training around the benefit entitlement for EEA nationals to prevent any future women in similar circumstances falling into arrears/debt.
Preston Road Women’s Centre Umbrella Housing
Kingston upon Hull — recommendation 6
Continue to work towards finding further information and or training around the benefit entitlement for EEA nationals to prevent any future women in similar circumstances falling into arrears/debt.
Preston Road Women’s Centre
Lambeth — recommendation 4.8.3
An update for Health Visitors to include: information and signposting about resources for families with no recourse to public funds.
Guy’s & St Thomas’ Hospital
Guy's and St Thomas' …
Pembrokeshire — recommendation 27
Welsh Government should establish a national taskforce to develop a strategic and system wide approach to improving responses to older people in order to ensure that the experiences and needs of older people are taken fully into account in national strategy and policy, good practice is disseminated and that any …
Welsh Government
Welsh Government
Kingston upon Hull — recommendation 18
For there to be awareness raising/ training made available to social workers regarding different Eastern European countries and their cultures and/or access to such expertise to inform assessments and interventions. By September 2018.
Children’s Social Care
Kingston upon Hull — recommendation 1
By November 2018 training to be delivered to DAP Support Workers to increase awareness of the impact of domestic abuse on victims from BMER communities and to explore cultural norms and expectations.
Hull Domestic Abuse Partnership Support Service
Kent — recommendation 7
When commissioning domestic abuse services, Commissioners to ensure the service specifications include the requirement for • services and information on services, to be accessible to all, including marginalised communities and (but not limited to) those from Eastern European communities. • delivery of appropriate, tailored support to meet the needs of …
KCC Commissioning | Medway Commissioning | …
Tower Hamlets — recommendation A3
Ensure that the family health needs assessment includes, but is not limited to: Establishing immigration status; Recording both parents’ religion; Household finances; Housing status; Bonding / attachment and barriers to this; Knowledge of local specialist services as well as the local offer information; Assessment of the impact of the above …
Tower Hamlets GP Care Group
Tower Hamlets GP Care …
Brent — recommendation 9
The Safer Brent Partnership to scope the requirement for specialist provision for Eastern European communities in the borough.
Safer Brent Partnership
Brent — recommendation 8
The Safer Brent Partnership to develop a comprehensive engagement and communications strategy. This should identify the actions the partnership will take to deliver both a sustained awareness raising campaign and community outreach (including developing resources to meet the needs of Eastern European communities and ensuring access to interpretation where appropriate).
Safer Brent Partnership
Brent — recommendation 3
The Home Office to ensure that there is consistent access to immigration and/or benefits advice, support and pathways out of destitution, for EEA nationals who are victims of domestic violence and abuse but have NRPF.
Home Office
Home Office
Brent — recommendation 2
The Safer Brent Partnership to review the local training offer to ensure all front-line practitioners have a good awareness of the barriers and support options for a person with NRPF.
Safer Brent Partnership
Bradford — recommendation 3c
ensure IMR authors demonstrate an understanding of the role of race and ethnicity in domestic violence and abuse; and how this relates to the potential barriers and particular needs for the people identified in the review
Bradford Community Safety Partnership
Wycombe — recommendation 13
All Services involved in Review are to verify that there is currently support for those engaging with their service if they cannot read or write. If this provision is not currently in place, steps are to be taken to include such support in the relevant policies and procedures.
Thames Valley Police | Oxford Health …
Thames Valley Police
Wycombe — recommendation 10
Red Kite and Wycombe District Housing Authorities (Buckinghamshire from 1st April 2020) review the sign-up procedures to ensure that all clients are asked if the need support to read and understand any documents they are sent or asked to sign.
Red Kite Housing | Buckinghamshire Council
Buckinghamshire Council
Wycombe — recommendation 3
Training to all GP safeguarding leads on awareness of the higher risk of abuse in at risk groups, which includes the travelling community.
Buckinghamshire Clinical Commissioning Group (ICB) General …
Hammersmith and Fulham — recommendation 6
The Government Equalities Office to ensure that, alongside the reform of the GRA, there is guidance on how to lawfully implement the discretion held by single-sex service providers under the Equality Act.
Government Equalities Office
Government Equalities Office
CJINI inspection reports(5)
Equality and Diversity within the Criminal Justice System
Equality, The Criminal Justice System
Sep 2018
How the criminal justice system in Northern Ireland treats Females in Conflict with the Law
Equality, The Criminal Justice System
Nov 2021
Hate Crime an Inspection of the Criminal Justice System’s response to Hate Crime in N.I.
Hate Crime, Crime
Dec 2017
The impact of Section 75 of the Northern Ireland Act 1998 on the criminal justice system in NI
Equality, The Criminal Justice System
May 2009
An Inspection of the Criminal Justice System’s Approach to Vulnerable Older People in Northern Ireland
Equality, Probation and Public Safety, Safeguarding
Sep 2023
EHRC compliance actions(3)
Section 23 Agreement: Scottish Qualifications Authority
Section 23 agreement to improve equality practices after the EHRC established the SQA was not routinely assessing policies against the Public Sector Equality Duty and had not complied with Scottish specific duties on equality impact assessments. Concluded.
Scottish Qualifications Authority
Section 31 Assessment: HM Treasury
Section 31 assessment of the extent to which HM Treasury met its obligations to consider the impact of the 2010 Spending Review on protected groups. Concluded there was a serious effort to meet obligations but could not establish full compliance …
May 2012
HM Treasury
Section 31 Assessment: Home Office
Section 31 assessment of whether the Home Office complied with the Public Sector Equality Duty when developing the hostile environment immigration measures that affected the Windrush generation. Found the department did not comply with section 149 of the Equality Act …
Nov 2020
Home Office