Themes | Police Conduct & Accountability | The Accountability Index

Police investigation management

Risk of replication of past management failures in police investigations due to absence of systems ensuring compliance.

782 items 13 sources 20 inquiries

Strongest theme matches

Mixed across source types and ranked by classifier confidence plus text match strength.

Indicative ranking
Inquiry recommendation
97match
DM-3 - Prevent replication of Abelard Two management failures
Daniel Morgan Panel
It is recommended that the Metropolitan Police introduce systems to ensure that the management arrangements which applied during the Abelard Two Investigation can never be replicated in any future investigation, and that proper management arrangements, in compliance with the Association of Chief Police Officers' Murder Manual, exist on all occasions.
Matched on terms: investigation, management, police
IOPC learning recommendation
91match
Investigation into police contact before a death - Northumbria Police, January 2022
The IOPC recommend that Northumbria Police should remind staff of their responsibility to identify and respond appropriately to vulnerable victims and that supervision of incidents concerning vulnerable victims is robust and effective and that all available evidence/intelligence is imputed onto the policing systems, as per the force incident grading and deployment criteria. This follows an IOPC investigation whereby...
Matched on terms: investigation, police
IOPC learning recommendation
90match
Failure to investigate indecent exposure – Metropolitan Police Service, February 2021
The IOPC recommends that the Metropolitan Police Service (MPS) issues an accessible guidance document to Emergency Response Team (ERT) Officers outlining the expectations and processes involved when handing a case over to the My Investigation Support Team (MIST). This should include the initial investigative actions ERT Officers are expected to carry out when attending an appointment as well...
Matched on terms: investigation, police
IOPC learning recommendation
89match
Recommendation - Metropolitan Police Service, June 2021
The IOPC recommends that the Metropolitan Police Service (MPS) should ensure that expiration dates of protective orders; including restraining and non-molestation orders are flagged and accessible to officers attending domestic violence incidents to enable consideration of this key information into their risk assessment and decision making. The IOPC recently completed an investigation where a woman took her own...
Matched on terms: investigation, management, police
IOPC learning recommendation
87match
Police investigation into how a child sustained injuries – Cleveland Police, February 2016
The IOPC recommends that Cleveland Police should review the systems in place for supervisory entries onto Occurrence Enquiry Logs (OEL’s) to ensure that in future criminal investigation cases it is not possible for one person to be both the Officer In Charge (OIC) of an investigation and the case supervisor. This follows an IOPC investigation where an officer...
Matched on terms: investigation, police
IOPC learning recommendation
85match
Recommendation - Northumbria Police, April 2026
The IOPC recommends that Northumbria Police should conduct a review of their policy and practice in relation to post-arrest management and bail decisions in cases involving domestic abuse or violence against women and girls. The review should pay particular regard to how systems are updated with relevant information, how information is used in considering bail conditions, how officers...
Matched on terms: investigation, management, police
IOPC learning recommendation
83match
Investigation into police pursuit and subsequent road traffic incident - Metropolitan Police Service, March 2021
The IOPC recommends the Metropolitan Police Service should ensure that police drivers are aware of their responsibilities under relevant policy and guidance in relation to the level of speed and drive in accordance with driver training at all times, in particular during emergency response and pursuits. This follows an independent IOPC investigation into a MPS pursuit which resulted...
Matched on terms: investigation, police
IOPC learning recommendation
82match
National recommendations relating to 'Wayne Couzens failures' - National Police Chiefs' Council and College of Policing, August 2023
The IOPC recommends that the College of Policing reflects on the learning coming from this investigation, and in consultation with relevant practitioners and experts, considers whether any changes to existing Authorised Professional Practice, other guidance, or training, are needed to help support officers conducting investigations into allegations of indecent exposure. This follows an IOPC investigation where an Emergency...
Matched on terms: investigation, police
IOPC learning recommendation
81match
Recommendations - Cambridgeshire Constabulary, October 2024
The IOPC recommends that Cambridgeshire Constabulary work towards obtaining incident data recorders (IDR)/Driver and vehicle data management systems (DVDMS) for their vehicles. Roads Policing APP states: “The accuracy and inherent independence of information automatically recorded by retrofit, dedicated IDRs or other DVDMS is of great value to investigators of post-pursuit incidents. DVDMS also provides the opportunity to both...
Matched on terms: investigation, management, police
HMICFRS recommendation
78match
An inspection of the service provided to victims of crime by Greater Manchester Police
Recommendation
Cause of concern: The force is failing to make sure investigation plans are always completed to an acceptable standard and not adequately supervising investigations. This leads to poor standards of some investigations, a lack of timely progression of investigations and a failure to adequately document and mitigate the risk to victims, including vulnerable victims. Recommendation: The force should...
Matched on terms: investigation, police
IOPC learning recommendation
78match
Recommendation - Greater Manchester Police, February 2026
The IOPC recommends that Greater Manchester Police (GMP) should take steps to ensure that accounts given during Post Incident Procedures (PIP) are given in accordance with the College of Policing’s Authorised Professional Practice (APP) guidance and the IOPC’s ‘Statutory guidance to the police force on achieving best evidence in death and serious injury matters’. This includes personal initial...
Matched on terms: investigation, police
IOPC learning recommendation
78match
Recommendation - Greater Manchester Police, September 2022
The IOPC recommends that Greater Manchester Police (GMP) implement call handling systems or processes which ensure that where a name can be spelt in different ways, records in relation to that person are still identified. This follows an IOPC review of a DSI investigation where a man's name was spelt differently following police attendance at two different incidents....
Matched on terms: investigation, police
IOPC learning recommendation
78match
Recommendations - Hampshire Police, June 2023
The IOPC recommends that the Hampshire & IOW Constabulary develop clear guidance concerning the seizure of animals and the investigation of offences under the Animal Welfare Act 2006. This guidance should:(a) identify whether this is a matter that should be led by the RSPCA or the Police;(b) if led by the RSPCA what support the Police will give,...
Matched on terms: investigation, police
IOPC learning recommendation
78match
Police contact with woman before being murdered by ex-partner – West Yorkshire Police, August 2019
The IOPC recommends that a system is put in place to track domestic abuse cases that are returned to officers because the minimum standards of investigation were not met. This system should ensure that cases are progressed with appropriate supervision and returned to the safeguarding unit for investigation where appropriate. This follows an IOPC investigation where a case...
Matched on terms: investigation, police
HMICFRS recommendation
77match
The police response to burglary, robbery and other acquisitive crime: Finding time for crime
Recommendation
Ensure crime scene management practices adhere to APP on managing investigation for serious acquisitive crime
Matched on terms: investigation, management, police
IOPC learning recommendation
74match
Road traffic collision shortly after police pursuit – Metropolitan Police Service, March 2021
The IOPC recommends the Metropolitan Police Service should ensure that police drivers are aware of their responsibilities under relevant policy and guidance in relation to the level of speed and drive in accordance with driver training at all times, in particular during emergency response and pursuits. This follows an independent IOPC investigation into a MPS pursuit which resulted...
Matched on terms: investigation, police
IOPC learning recommendation
74match
Recommendations - Nottinghamshire Police, February 2026
The IOPC recommends that Nottinghamshire Police introduce a process and standard document for its Internet Child Exploitation (ICE) team for conducting risk assessments on those subject to an enforcement visit, before the visit takes place and before the suspect is aware of the investigation. This should include specific consideration of the need for arrest, the suspect’s welfare, and...
Matched on terms: investigation, police
IOPC learning recommendation
74match
Police contact with woman prior to her death - Metropolitan Police Service, October 2020
The IOPC recommends that the MPS domestic abuse policy is updated to reflect the national College of Policing APP guidance which suggests when investigating a domestic incident where counter allegations are made risk assessments should be conducted for both parties. This follows an IOPC investigation following the death of a female who had previously been arrested by the...
Matched on terms: investigation, police
Inquiry recommendation
74match
WATE-(19) - Establish senior officer liaison with police for child abuse investigations
Waterhouse Inquiry
Whenever a police investigation follows upon a complaint of abuse of a looked after child, the senior officer referred to in recommendation (18) or another senior officer assigned for the specific purpose should establish and maintain close liaison with the senior investigating officer appointed by the police for that investigation and the local authority's officer should be kept...
Matched on terms: investigation, police
Inquiry recommendation
74match
LAMI-99 - Amend Working Together for police to exclusively conduct child criminal investigations.
Laming Inquiry
The Working Together arrangements must be amended to ensure the police carry out completely, and exclusively, any criminal investigation elements in a case of suspected injury or harm to a child, including the evidential interview with a child victim. This will remove any confusion about which agency takes the ‘lead’ or is responsible for certain actions.
Matched on terms: investigation, police
HMICFRS recommendation
73match
Report on the Suzy Lamplugh Trust's super-complaint: The police response to stalking
Recommendation
By 27 March 2025, chief constables should take steps to improve the quality of stalking investigations by taking a victim-centred, suspect-focused and context-led approach, ensuring their workforce has the capacity and capability to undertake effective stalking investigations, that all reasonable lines of enquiry are pursued with good supervision, and that arrest and search powers are used to gather...
Matched on terms: investigation, police
HMICFRS recommendation
73match
Police perpetrated domestic abuse: Report on the Centre for Women's Justice super-complaint
Recommendation
Chief constables should submit explanations via the NPCC to the College of Policing, IOPC and HMICFRS within six months detailing how their force has improved the response to PPDA allegations, covering: handling as police complaints/conduct matters; compliance with APP guidance; monitoring of cases; ensuring impartial investigations by qualified personnel; effective victim engagement; appropriate deployment decisions; and embedding super-complaint...
Matched on terms: investigation, police
IOPC learning recommendation
70match
National recommendations - National Police Chiefs Council, September 2020
The IOPC recommends that national guidance be amended/updated to state that prior to firearms operations, where timing allows (e.g. pre-planned operations) and where doing so would not present any issues regarding safety and security, an incident log should be created within the Force Control Room containing accurate address details of where the firearms operation will be conducted. Where...
Matched on terms: police
PFD report
69match
Vincent Gibson
Apr 2014 · Gateshead & South Tyneside
Police incident management suffered from unclear leadership, inadequate communication protocols, ineffective resource allocation, and unreliable electronic aids, compromising response safety and efficiency.
Matched on terms: management, police
PFD report
69match
Arsema Dawit
Oct 2014 · London (Inner South)
Police investigation suffered from premature offence classification, misleading record entries, and inadequate supervision of action plans. There was also a gap in domestic violence reporting for non-adults and a reluctance to use interpreting services.
Matched on terms: investigation, police
PFD report
69match
Michael Thorley
Jul 2015 · Manchester (South)
There was an inexcusable delay in emergency entry and a lack of clear policy for forced entry. Police failed to thoroughly investigate the scene, overlooked crucial evidence, and did not consider potential third-party involvement, compromising the investigation.
Matched on terms: investigation, police
PFD report
69match
Ronald Laidiar
Jul 2015 · Manchester (South)
The police investigation was severely inadequate, failing to secure the scene, account for missing items, properly investigate the source of blood, or identify a key head injury, significantly raising the risk of undetected violent crime.
Matched on terms: investigation, police
PFD report
69match
Dane Pearson
Jan 2019 · Manchester (South)
Police issued a CAWN without proper evidence, rationale, or risk assessment for a vulnerable person, and failed to communicate the decision to drop the investigation.
Matched on terms: investigation, police
PFD report
69match
Lesley Armstrong
Apr 2019 · North Northumberland
Northumbria Police failed to communicate the discontinuation of an investigation, hindering the employer's ability to inform the employee and the Safeguarding Board from progressing their duties.
Matched on terms: investigation, police
Committee recommendation
69match
#33 - Police prioritisation of human trafficking and modern slavery offences remains unclear.
Home Affairs Committee
The National Crime Agency recognises Human Trafficking and Modern Slavery as a national threat; in consequence it should be a national priority. Yet it remains unclear the extent to which police forces prioritise the detection and investigation of human trafficking and modern slavery offences.
Matched on terms: investigation, police
IOPC learning recommendation
69match
Operation Hotton recommendations - Metropolitan Police Service, September 2021
The IOPC recommends that the MPS should review how it deals with internal reports of sexual harassment, including how the Directorate of Professional Standards (DPS) should engage with victims, seeking their views about designating them as persons entitled to information during the investigation to ensure a victim centred approach, and include appropriate support and updates regarding their allegation....
Matched on terms: investigation, police
IOPC learning recommendation
69match
Recommendation - Thames Valley Police, February 2026
The IOPC recommends that Thames Valley Police (TVP) take steps to satisfy themselves that complaint handlers and investigating officers outside the Professional Standards Department (PSD) are being properly supported in their role. In doing so, TVP should review what training, guidance and support complaint handlers are receiving and whether there are any gaps or areas for improvement. This...
Matched on terms: investigation, police
Committee recommendation
69match
#5 - Address concerns on ECHR-compliance, sexual crimes exclusion, disclosure risks, and commission powers.
Northern Ireland Affairs Committee
The Government must address concerns about the lack of any specific requirement for the investigations process to be ECHR-compliant; the de facto exclusion of most Troubles-related sexual crimes from the commission’s remit; the perceived risk that the Commission may disclose in its final reports the questions families have asked, or alternatively the risk that it may present its...
Matched on terms: investigation, police
Committee recommendation
66match
#24 - Urge the Government of Ireland to establish human rights-compliant legacy investigations at pace.
Northern Ireland Affairs Committee
We welcome the commitment to cooperation on legacy between the UK Government and the Government of Ireland. Ireland now needs to demonstrate its own commitment to establishing and completing human rights-compliant investigations, underpinned by legislation. There is a lack of clarity on the remit, independence and oversight of the proposed legacy unit in the Garda. Victim-survivors and other...
Matched on terms: investigation
PFD report
65match
Aidan Ridley
Apr 2019 · Wiltshire and Swindon
Inadequate police call handler training led to incorrect advice not to move a patient and failure to involve ambulance services, compounded by underutilization of a new 3-way call system.
Matched on terms: police
Inquiry recommendation
65match
LAMI-93 - Require manager involvement from both agencies in joint child harm investigations.
Laming Inquiry
Whenever a joint investigation by police and social services is required into possible injury or harm to a child, a manager from each agency should always be involved at the referral stage, and in any further strategy discussion.
Matched on terms: investigation, police
Article 2 learning point
63match
Mr North — HMP Whitemoor - LP 3
NOMS
If it has not already done so, NOMS should consider the requirement, and benefits to be gained, by reviewing how it responds to managing serious prisoner on prisoner assaults or indeed other critical incidents. Whilst not necessarily exclusive, this review should consider including issues such as command structure, scene and evidence preservation, offender identification and management, plus timely...
Matched on terms: investigation, management, police
Inquiry recommendation
62match
R88 - PSNI investigation file review processes
Muckamore Abbey Inquiry
PSNI needs to improve its processes for the review of live investigation files, and have an effective escalation process when progress is delayed. PSNI should consider how it assures the quality of the reviews of live investigation files. Senior officers should assess a significant sample of reviews to ensure all possible action has been taken to conclude the...
Matched on terms: investigation
Committee recommendation
62match
#25 - Review police and CPS strategies to increase FGM prosecution rates alongside prevention efforts.
Women and Equalities Committee
The Government should continue to adopt an approach that looks at prevention and prosecution by funding and engaging with prevention efforts in local communities. Alongside this work, criminal justice agencies should review police intervention and CPS prosecution strategies with a view to increasing the prosecution rate for FGM. We acknowledge the challenges this involves, not least the willingness...
Matched on terms: police
Committee recommendation
62match
#20 - Ensure effective investigation of legacy cases, reopening defective ones with appropriate safeguards.
Northern Ireland Affairs Committee
By introducing what it refers to as six new protections for veterans, the Government has attempted to address concerns among former military personnel and others that legacy investigations, whether leading to prosecution or not, have amounted to punishment in themselves. To ensure fairness, however, Ministers have necessarily extended these ‘protections’ to all those engaging in the process. In...
Matched on terms: investigation
Committee recommendation
62match
#4 - Joint Framework offers reset for Troubles investigations, but raises questions on five-year window.
Northern Ireland Affairs Committee
The Joint Framework and Troubles Bill offer a chance to reset the investigation process for Troubles-related cases. Despite reassurances from ICRIR, some stakeholders continued to have misgivings about the 80 commission’s work. Many families and others have entrusted ICRIR with their cases, however, and the fact that these are continuing–and the courts and both Governments saw no reason...
Matched on terms: investigation
Committee recommendation
62match
#11 - Police forces face growing demands from complex crimes and new responsibilities.
Public Accounts Committee
Police forces are facing growing demands. This includes an increase in the number of crimes which require more specialist resources to investigate; for example, fraud crimes, sexual offences, and stalking and harassment offences increased from 768,000 cases in 2014–15 (18% of police recorded crime) to 2.1 million cases in 2024–25 (32%).23 Police forces have also absorbed additional responsibilities,...
Matched on terms: police
IOPC learning recommendation
62match
Man dies on way to custody - Thames Valley Police, November 2017
Evidence in this case suggests that all officers could have benefited from more comprehensive and clear advice regarding conferring and the use of body-worn videos. The IOPC recommends that Thames Valley Police (TVP) considers how it can ensure that first line supervisors are able to give effective and appropriate instructions to officers immediately following a death or serious...
Matched on terms: police
IOPC learning recommendation
62match
Recommendations - West Midlands Police, July 2020
The IOPC recommends that West Midlands Police ensure the Force Control Room be formally notified and a log be created, with key details e.g. address, in advance of any firearms operations. Should additional resources or medical assistance be required, this will avoid confusion regarding the location of the incident and prevent any delay in deploying said resources. In...
Matched on terms: police
PFD report
61match
Mark Duggan
May 2014 · London (North)
Insufficient intelligence gathering and a failure to exhaust all intelligence avenues regarding key individuals prior to the stop, impacting subsequent police actions.
Matched on terms: police
PFD report
61match
Lucasz Lewandowski
Oct 2014 · Manchester (North)
The report identifies concerns regarding the timeliness of the police response, communication gaps between agencies, use of the Mental Health Act due to resource constraints, and a lack of correspondence from a psychiatric practice with the patient's GP.
Matched on terms: police
PFD report
61match
Stefen Boswell
Jan 2016 · Shropshire, Telford and Wrekin
Inconsistent police pursuit policies between local and national guidelines on wrong-way driving, coupled with inadequate communication systems for critical pursuit details, created unnecessary risks.
Matched on terms: police
PFD report
61match
Luisa Mendes
Jun 2016 · Warwickshire
Police call handlers inappropriately categorised violent incidents, and there were no formal handover procedures or training for shift changes. The STORM computer system also lacked alerts for unauthorised deferrals.
Matched on terms: police
PFD report
61match
Henry Hicks
Jul 2016 · London Inner (North)
Police officers failed to identify a situation as a pursuit and seek authorisation, contrary to the jury's determination, implying non-compliance with the Metropolitan Police Service's standard operating procedure.
Matched on terms: police
PFD report
61match
Mark Banks
Aug 2017 · Exeter and Great Devon District
Police failures in call handling included not contacting ambulance services as requested, incorrectly grading a high-risk call, and insufficient efforts to search for and check on the deceased's wellbeing.
Matched on terms: police
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