EV charging infrastructure
Insufficient ultra-rapid electric vehicle charge point infrastructure and power capacity to meet future demand.
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
Committee recommendation
83match
#36 - 1st Report - EV strategy: rapid recharge needed
Progress in rolling out public charging infrastructure is highly variable across the UK, with rural areas particularly at risk of having insufficient infrastructure. The Government told us it was considering new powers to issue instructions to local authorities in areas without enough chargepoints.
Matched on
terms: charging, infrastructure
Committee recommendation
83match
#35 - 1st Report - EV strategy: rapid recharge needed
A lack of confidence in the charging infrastructure is commonly cited as the most or second most significant obstacle for consumers alongside the upfront cost of EVs. Infrastructure must be rolled out ahead of demand to give consumers the confidence to make the switch to EVs, but the UK’s chargepoint infrastructure is lagging behind need, and is contributing...
Matched on
terms: charging, infrastructure
Committee recommendation
77match
#74 - 1st Report - EV strategy: rapid recharge needed
Home charging at all speeds currently offers significant cost benefits over petrol refuelling, and much of the slower public charging infrastructure is also cheaper. The Government should make this clear to consumers as part of the public information campaign that we are calling for. However, there is more that can be done to further bring costs down to...
Matched on
terms: charging, infrastructure
Committee recommendation
71match
#77 - 1st Report - EV strategy: rapid recharge needed
We received near-unanimous support for the equalisation of VAT rates between domestic and public charging. While VAT is not the only component affecting the difference in electricity pricing between domestic and public EV STRATEGY: RAPID RECHARGE nEEDED 107 chargepoints, it is a lever that is available to the Government to address the price disparity. Our analysis suggests that...
Matched on
terms: charging
Committee recommendation
71match
#59 - 1st Report - EV strategy: rapid recharge needed
Consumers need confidence that they will be able to charge their electric vehicle, no matter how long their journey. Yet the Government has missed its target to have at least 6 high powered chargepoints at each motorway service area in England by the end of 2023. The Rapid Charging Fund is designed to support the delivery of rapid...
Matched on
terms: charging
Committee recommendation
69match
#91 - 1st Report - EV strategy: rapid recharge needed
We heard that the British Standards Institute Guidance on accessible charging (PAS 1899) provides good standards for making chargepoints accessible. It is crucial that those with disabilities can use public chargepoints. However, it may not be practicable for all chargepoints at every site to meet these standards, and imposing this would risk jeopardising the rollout.
Matched on
terms: charging
Committee recommendation
69match
#89 - 1st Report - EV strategy: rapid recharge needed
Wider availability of contactless payment on the low powered chargepoint network could simplify and support chargepoint access for consumers. However, witnesses suggested the costs of installing contactless payment modules on the low powered network are significant compared to the cost of the installation and mandating this may risk either fewer chargepoints being installed, or costs being passed on...
Matched on
terms: charging
Committee recommendation
69match
#81 - 1st Report - EV strategy: rapid recharge needed
The Committee heard that smart charging and vehicle-to-grid technologies are very promising, nascent technologies that could both reduce costs for consumers and balance demand on the grid as more low-carbon technologies such as heat pumps are connected to the grid.
Matched on
terms: charging
Committee recommendation
69match
#38 - 1st Report - EV strategy: rapid recharge needed
Lower-powered, on-street AC charging involves cheaper installation for operators, less demand on the grid, and cheaper prices for consumers. Ensuring that the rollout of on-street charging proceeds rapidly, while taking account of broader issues such as pavement access and safety, is essential to provide fair and equitable access to charging across the UK.
Matched on
terms: charging
Committee recommendation
65match
#99 - 1st Report - EV strategy: rapid recharge needed
We recommend that the Government define and label grid upgrades to support chargepoint installations as ‘Nationally Critical Infrastructure’ projects and prioritise the grid upgrades needed to deliver EV infrastructure.
Matched on
terms: infrastructure
Committee recommendation
65match
#78 - 1st Report - EV strategy: rapid recharge needed
We recommend that the Government explore options for equalising the VAT differential between public and domestic charging by reducing the 20 per cent VAT rate applied to public charging to 5 per cent in line with domestic electricity. As part of this, the Government should model the amount of revenue that would be lost by the Treasury, and...
Matched on
terms: charging
Committee recommendation
65match
#70 - 1st Report - EV strategy: rapid recharge needed
We heard that application of Section 115B of the Highways Act 1980 to chargepoint installation is a major barrier to local authorities keen to progress with the rollout of infrastructure. It is time-consuming and establishes a disproportionately high threshold of consent relative to standard consultation processes. The concerns of residents and businesses must be heard and taken into...
Matched on
terms: infrastructure
Committee recommendation
65match
#68 - 1st Report - EV strategy: rapid recharge needed
We heard that the Traffic Regulation Orders required to label parking bays as “EV-only” are causing significant delays in the delivery of chargepoint infrastructure. Though the Government launched a consultation into simplifying and streamlining the process for acquiring a Traffic 106 EV STRATEGY: RAPID RECHARGE nEEDED Regulation Order in March 2022, it has yet to publish a complete...
Matched on
terms: infrastructure
Committee recommendation
65match
#48 - 1st Report - EV strategy: rapid recharge needed
We recommend that the scheme is extended for a further three years and that the Government refine its focus to target areas that are falling behind with chargepoint infrastructure delivery.
Matched on
terms: infrastructure
Committee recommendation
61match
#86 - 1st Report - EV strategy: rapid recharge needed
We recommend that in the next review of the Regulations the Government consider mandating ‘totem signs’ on motorways at the approach to service stations with EV charging facilities.
Matched on
terms: charging
Committee recommendation
61match
#84 - 1st Report - EV strategy: rapid recharge needed
The Regulations should be reviewed by Summer 2025 at the latest. As part of this review, the Government should consider incorporating the Public Charging Charter and the targets of the FairCharge campaign into regulations.
Matched on
terms: charging
Committee recommendation
61match
#82 - 1st Report - EV strategy: rapid recharge needed
We recommend that the Government explore what more can be done to integrate these technologies into EV infrastructure rollout and to ensure consumers have access to these cost-saving measures.
Matched on
terms: infrastructure
Committee recommendation
61match
#79 - 1st Report - EV strategy: rapid recharge needed
We heard concerns about a lack of regulatory clarity holding back the widespread deployment of smart charging.
Matched on
terms: charging
Committee recommendation
61match
#61 - 1st Report - EV strategy: rapid recharge needed
In allocating funds from the Rapid Charging Fund, the Government must ensure that these are distributed according to need across the Strategic Road Network. There is a risk that motorway services areas are prioritised over the wider strategic road network which includes important A roads, especially now the Government is behind on its motorway service area target. When...
Matched on
terms: charging
Committee recommendation
61match
#53 - 1st Report - EV strategy: rapid recharge needed
In response to this report, the Government should set out its assessment of how the market-led rollout of workplace charging is progressing, and on what basis it is confident that this is sufficient to end direct subsidy through the Workplace Charging Scheme in April 2024. The Government should also set out its assessment of how the market-led rollout...
Matched on
terms: charging
Committee recommendation
61match
#49 - 1st Report - EV strategy: rapid recharge needed
Destination charging, including at supermarkets, hotels and workplaces, is convenient for consumers and can reduce reliance on but not replace on- street residential charging.
Matched on
terms: charging
Committee recommendation
59match
#60 - 1st Report - EV strategy: rapid recharge needed
Progress in this area must be accelerated urgently. In response to this report, the Government should confirm its revised deadline for meeting its motorway service EV STRATEGY: RAPID RECHARGE nEEDED 105 area chargepoint target. The Government should also periodically review this target and publish its findings to ensure it keeps pace with the number and category of electric...
Matched on
classifier match
NAO recommendation
59match
Public chargepoints for electric vehicles
DfT should ensure that a clear understanding of what constitutes compliance to the chargepoint accessibility standard is determined, so that industry and local authorities can incorporate it into future installations.
Matched on
classifier match
LGO / SPSO decision
57match
22-001-291 - Rochdale Metropolitan Borough Council
Summary: We stopped investigating a complaint about the Council’s social care charging policy because it is reasonable for Mr X to wait for the Council to review the policy.
Matched on
terms: charging
Committee recommendation
57match
#97 - 1st Report - EV strategy: rapid recharge needed
We note the changes made to the RIIO price control to allow for more anticipatory investment and emphasise that this additional investment is essential to support chargepoint deployment at pace. However, we heard concern that this may still be insufficient.
Matched on
classifier match
Committee recommendation
57match
#92 - 1st Report - EV strategy: rapid recharge needed
Instead, we recommend that chargepoint hubs over a certain size should be required to have a proportion of accessible chargers available that meet these standards.
Matched on
classifier match
Committee recommendation
57match
#80 - 1st Report - EV strategy: rapid recharge needed
We recommend that the Government’s interim review of the EV Smart Chargepoint Regulations 2021 is brought forward to 2024, and takes into account their interaction with the Measurement Instrument Regulations 2016 to ensure any potential conflicts are resolved as soon as possible. This is essential to give industry confidence and ensure any need for expensive retrofitting of outdated...
Matched on
classifier match
Committee recommendation
57match
#37 - 1st Report - EV strategy: rapid recharge needed
We recommend that the Government introduce these new powers urgently and use them to direct local authorities in areas where there are fewer than 50 public chargepoints per 100,000 people to prepare EV strategies. This will help to ensure a more evenly distributed chargepoint rollout. (Paragraph 144) EV STRATEGY: RAPID RECHARGE nEEDED 103
Matched on
classifier match
LGO / SPSO decision
57match
25-008-975 - Hampshire County Council
Mr X complained about repeated failures of Hampshire County Council and NHS Hampshire and Isle of Wight Integrated Care Board to work together. He complained this caused: a prolonged delay in discharging his wife from hospital; and, his wife to be left without funding for necessary night-time care. We found fault with the Council and the ICB for...
Matched on
terms: charging
LGO / SPSO decision
57match
21-016-135 - Think Homecare Limited
Summary: Mrs C complained Think Homecare Ltd wrongly charged her parents, Mr and Mrs B, for domiciliary care services. Mrs C said they cancelled three days of domiciliary visits in advance, were told by Think Homecare Ltd they would not be charged, but were. This caused Mr and Mrs B financial hardship and distress. Think Homecare Ltd was...
Matched on
terms: charging
LGO / SPSO decision
57match
22-003-875 - Durham County Council
Summary: We will not investigate Mr B’s complaint about the Council charging his late mother, Mrs C, for care he believed would be free of charge. This is because further investigation could not add to the Council’s response or make a different finding of the kind Mr B wants.
Matched on
terms: charging
Committee recommendation
53match
#102 - 1st Report - EV strategy: rapid recharge needed
We heard that DnOs and other stakeholders such as local authorities and chargepoint operators could benefit from improved data sharing, online tools to support the planning and permitting process and more pro-active engagement between DnOs and customers.
Matched on
classifier match
Committee recommendation
53match
#98 - 1st Report - EV strategy: rapid recharge needed
We recommend that the Government consult Ofgem and industry to identify opportunities to increase anticipatory investment in grid upgrades for the distribution network to future-proof local grids for the EV transition.
Matched on
classifier match
Committee recommendation
53match
#96 - 1st Report - EV strategy: rapid recharge needed
We recommend that the Government considers how best to prioritise EV chargepoints in the queue as projects of strategic and national importance. (Paragraph 292) EV STRATEGY: RAPID RECHARGE nEEDED 109
Matched on
classifier match
Committee recommendation
53match
#95 - 1st Report - EV strategy: rapid recharge needed
We welcome the recently announced Connections Action Plan and urge the Government to move quickly to implement the crucial changes to address the delays currently experienced in the queue for grid connections. We recommend that the Government considers how best to prioritise EV chargepoints in the queue as projects of strategic and national importance.
Matched on
classifier match
Committee recommendation
53match
#87 - 1st Report - EV strategy: rapid recharge needed
The success of the Public Charge Point Regulations 2023 will be contingent on enforcement.
Matched on
classifier match
Committee recommendation
53match
#85 - 1st Report - EV strategy: rapid recharge needed
Effective communication with drivers about the location and availability of chargepoints will be essential to reducing range anxiety.
Matched on
classifier match
Committee recommendation
53match
#83 - 1st Report - EV strategy: rapid recharge needed
We welcome the Public Charge Point Regulations 2023, which recognise the centrality of chargepoints being accessible and user-friendly to a successful rollout. However, we encourage the Government to explore how these Regulations could go further to support consumers, especially as the transition and chargepoint technology continue to evolve.
Matched on
classifier match
Committee recommendation
53match
#76 - 1st Report - EV strategy: rapid recharge needed
We reiterate our recommendation following our inquiry into the Boiler Upgrade Scheme that the Government review options for weakening the link between the price of wholesale gas and electricity through electricity market reform in order to reduce the cost of electricity for EV owners.
Matched on
classifier match
Committee recommendation
53match
#75 - 1st Report - EV strategy: rapid recharge needed
Recent electricity price fluctuations have affected consumer confidence in the cost benefits of EVs. As EV uptake increases, EV owners will be more exposed to the cost of electricity.
Matched on
classifier match
Committee recommendation
53match
#73 - 1st Report - EV strategy: rapid recharge needed
The Government should consider amendments to the Part S regulations following OZEV’s review of fire risks from chargepoints, to allow for installation in covered parking areas in new buildings.
Matched on
classifier match
Committee recommendation
53match
#72 - 1st Report - EV strategy: rapid recharge needed
We welcome the Government’s updates to the building regulations which require all new developments with parking, and existing developments that are undergoing major renovation, to be fitted with chargepoints. However, these updates do not address obstacles to installing chargepoints in multi- occupancy buildings or buildings with designated parking for which chargepoint installation has been slow and difficult. While...
Matched on
classifier match
Committee recommendation
53match
#71 - 1st Report - EV strategy: rapid recharge needed
We recommend that the Government review Section 115B to determine whether it is fit for purpose as it applies to chargepoint installation and, if necessary, use the earliest legislative opportunity to amend the legislation to prevent further delays.
Matched on
classifier match
Committee recommendation
53match
#67 - 1st Report - EV strategy: rapid recharge needed
The Government should review permitted development rights as they relate to chargepoint installation and launch a consultation that considers additional PDR for taller chargepoint installations and the installation of solar canopies.
Matched on
classifier match
Committee recommendation
53match
#66 - 1st Report - EV strategy: rapid recharge needed
We welcome recent updates to the Permitted Development Rights (PDR) for chargepoint installation in England and Wales. However, we note that restrictions remain around chargepoint height which are inhibiting deployment. We heard that the Scottish government’s relaxation of the height restriction in its updates to Permitted Development Rights in Scotland has had a significant impact on accelerating the...
Matched on
classifier match
Committee recommendation
53match
#54 - 1st Report - EV strategy: rapid recharge needed
The Government should gather comprehensive data on the availability of workplace chargepoints and consult on mandating workplaces with designated car parking spaces and more than a certain number of employees to install chargepoints using the grant.
Matched on
classifier match
LGO / SPSO decision
53match
21-018-786 - Kirklees Metropolitan Borough Council
Summary: We do not propose to investigate this complaint about the Council’s provision of information with regard to charging for residential care provision. This is because although there was fault by the Council, we do not consider it caused the injustice the complainant claims, and we cannot achieve his desired outcome.
Matched on
terms: charging
LGO / SPSO decision
53match
22-005-281 - Norfolk County Council
Summary: We will not investigate this complaint about the Council charging Mr X for care and support and for not making the reasonable adjustments requested. This is because we have previously considered the complaint and the complaint about reasonable adjustments is late.
Matched on
terms: charging
LGO / SPSO decision
53match
22-007-786 - London Borough of Bromley
Summary: We will not investigate this complaint about the Council charging the late Mrs C for care in 2016. This is because Mr D could have come to us sooner. It would be reasonable for Mrs C’s executor to defend the Council’s recovery of the debt in court if they believe she was not responsible for it.
Matched on
terms: charging
LGO / SPSO decision
53match
22-007-644 - Oldham Metropolitan Borough Council
Summary: We will not investigate this complaint about charging for adult social care because there is no evidence of fault or injustice, and we cannot achieve the outcome Ms B wants.
Matched on
terms: charging