Source · LGO (Local Government & Social Care Ombudsman)

Hampshire County Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-008-975 Sector Adult Care Services Category Charging Decided 10 February 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

Mr X complained about repeated failures of Hampshire County Council and NHS Hampshire and Isle of Wight Integrated Care Board to work together. He complained this caused: a prolonged delay in discharging his wife from hospital; and, his wife to be left without funding for necessary night-time care. We found fault with the Council and the ICB for failing to manage a funding dispute adequately. This caused an avoidable delay in Mrs X’s discharge from hospital which, in turn, caused avoidable stress and frustration. We have not found fault in the way each organisation considered Mrs X’s night‑tim

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Read on the LGO (Local Government & Social Care Ombudsman) website