Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201707592 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2018 |
| 201800693 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2018 |
| 201707165 | Aberdeen City Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201706717 | Angus Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201706372 | NHS 24 | Health | Not Upheld | 1 Dec 2018 |
| 201707695 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2018 |
| 201802571 | Scottish Ambulance Service | Health | Upheld | 1 Dec 2018 |
| 201802907 | Falkirk Council | Local Government | Upheld | 1 Dec 2018 |
| 201803545 | Lanarkshire NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201704828 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2018 |
| 201704145 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2018 |
| 201705622 | Dumfries and Galloway Council | Local Government | Upheld | 1 Dec 2018 |
| 201704771 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2018 |
| 201707615 | Home Scotland | Housing Associations | Not Upheld | 1 Dec 2018 |
| 201706209 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2018 |
| 201708580 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201801606 | Forth Valley NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201708720 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2018 |
| 201601495 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2018 |
| 201800226 | Dumfries and Galloway Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Dec 2018 |
| 201800650 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Dec 2018 |
| 201704460 | Fife NHS Board | Health | Upheld | 1 Dec 2018 |
| 201708511 | Fife NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201707816 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201801358 | South Lanarkshire Council | Local Government | Not Upheld | 1 Dec 2018 |