Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201801574 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201802686 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jan 2019 |
| 201707103 | A Dentist in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201802880 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Health | Upheld | 1 Jan 2019 |
| 201803425 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201802340 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2019 |
| 201803689 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201803249 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2018 |
| 201802106 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2018 |
| 201703029 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2018 |
| 201605328 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2018 |
| 201708580 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201801606 | Forth Valley NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201802907 | Falkirk Council | Local Government | Upheld | 1 Dec 2018 |
| 201802571 | Scottish Ambulance Service | Health | Upheld | 1 Dec 2018 |
| 201707695 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2018 |
| 201706372 | NHS 24 | Health | Not Upheld | 1 Dec 2018 |
| 201706717 | Angus Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201707165 | Aberdeen City Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201800693 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2018 |
| 201707592 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2018 |
| 201802923 | Scottish Prison Service | Prisons | Resolved / Early Resolution | 1 Dec 2018 |
| 201801850 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2018 |
| 201802359 | Wheatley Housing Group Ltd | Local Government | Upheld | 1 Dec 2018 |
| 201700619 | Fife NHS Board | Health | Not Upheld | 1 Dec 2018 |