Source · SPSO (Scottish Public Services Ombudsman)

A Dentist in the Forth Valley NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201707103 Sector Health Category clinical treatment / diagnosis Decided 01 January 2019

Clinical negligence harms learning

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Summary

Mr C complained that the dentist unreasonably failed to diagnose the cause of his facial pain. Mr C said that he attended his dentist but was told there was nothing wrong with his teeth. He continued to see his GP about his facial pain and several medical investigations were carried out. Fourteen months after Mr C had attended his dentist, he saw a specialist who found out that he had a long- standing infection.

We took independent advice from a dental adviser. We found that the treatment decisions and management of Mr C was reasonable in the circumstances, as was the failure to diagnose an infection. We did not uphold Mr C's complaint.

Other decisions involving A Dentist in the Forth Valley NHS Board…

Reference	Date	Summary	Outcome
202002619	01 May 2022	C complained about the care and treatment that their child (A) received from a dentist at the dental surgery. C …	Upheld
201605430	01 Dec 2017	Miss C complained about the dental care and treatment provided to her after she was diagnosed with gum disease. She …	Upheld
201401911	01 Jan 2015	Ms C complained that her dentist failed to examine her or treat her reasonably or appropriately. She said that it …	Not Upheld
201401913	01 Jan 2015	Ms C complained about her dentist. In particular, she said that his care and treatment had been unreasonable and inappropriate …	Not Upheld

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A Dentist in the Forth Valley NHS Board area

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