Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201805707 | A Dentist in the Lanarkshire NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201808175 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201807573 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2019 |
| 201806950 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 May 2019 |
| 201709220 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2019 |
| 201706201 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2019 |
| 201806145 | Grampian NHS Board | Health | Not Upheld | 1 May 2019 |
| 201708311 | Fife NHS Board | Health | Not Upheld | 1 May 2019 |
| 201806300 | Highland NHS Board | Health | Not Upheld | 1 May 2019 |
| 201800557 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201707514 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2019 |
| 201801339 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2019 |
| 201800406 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2019 |
| 201803778 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2019 |
| 201706213 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 May 2019 |
| 201708023 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2019 |
| 201708601 | Highland NHS Board | Health | Not Upheld | 1 May 2019 |
| 201800066 | Highland NHS Board | Health | Not Upheld | 1 May 2019 |
| 201800379 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201803700 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201803747 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201802959 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 May 2019 |
| 201707713 | Inverclyde Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2019 |
| 201708376 | Highland NHS Board | Health | Upheld | 1 May 2019 |
| 201805122 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 May 2019 |