Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201802132 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201701730 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2019 |
| 201809490 | Scottish Prison Service | Prisons | Resolved / Early Resolution | 1 Jun 2019 |
| 201706971 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2019 |
| 201802018 | Golden Jubilee National Hospital | Health | Upheld | 1 Jun 2019 |
| 201806265 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Jun 2019 |
| 201805245 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201801126 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201802753 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201800817 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2019 |
| 201805197 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Jun 2019 |
| 201807147 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201800108 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201805988 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2019 |
| 201709192 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2019 |
| 201807981 | Fife Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2019 |
| 201802165 | Tayside NHS Board | Health | Upheld | 1 Jun 2019 |
| 201808445 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Jun 2019 |
| 201806303 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201805707 | A Dentist in the Lanarkshire NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201709220 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2019 |
| 201806950 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 May 2019 |
| 201808175 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201804616 | East Dunbartonshire Council | Local Government | Upheld | 1 May 2019 |
| 201800979 | Golden Jubilee National Hospital | Health | Not Upheld | 1 May 2019 |