Home / Sources / Devolved Ombudsmen / 201806303
Index live
Source · SPSO (Scottish Public Services Ombudsman)

A Medical Practice in the Greater Glasgow and Clyde NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201806303 Sector Health Category clinical treatment / diagnosis Decided 01 May 2019
Clinical negligence harms learning GP Continuity of Care Breakdown

Full decision

Summary

Mr C complained about the care and treatment provided by the practice for his skin issues, sinus issues and headaches.

We took independent advice from a GP. We found that there was no evidence of any delay in Mr C being referred to the Plastic Surgery Unit at the board for his skin issues and that the care and prescriptions Mr C received for his sinus symptoms were reasonable. Mr C's symptoms were consistent with a working diagnosis of allergic rhinitis. There is no evidence of any delay in the treatment Mr C received or the management of his sinus symptoms. We found the assessment and management of Mr C's headache symptoms was reasonable. We did not uphold the complaint.

Related reading

View Decision Report 201806303 as a PDF (23.64 KB) Updated: May 22, 2019

View original on SPSO (Scottish Publ… website

Other decisions involving A Medical Practice in the Greater Glasg…

Reference Date Summary Outcome
202502789 01 Jun 2026 C complained that they were unreasonably removed from the practice list. Practices are entitled to remove patients from their lists … Upheld
202501958 01 Jun 2026 C complained about the actions taken by a GP after attending the practice with sudden hearing loss. The GP initially … Not Upheld
202403301 01 Oct 2025 C had concerns about the care and treatment that their late parent (A) received from the practice. At the time … Partly Upheld
202309340 01 Jun 2025 C complained about the care and treatment provided to their late parent (A). A had a terminal illness and was … Upheld
202310446 01 Mar 2025 C complained about the care and treatment that their adult child (A) received from the practice following their discharge from … Upheld
View all decisions for this organisation
Source decision Back to decisions list