Source · SPSO (Scottish Public Services Ombudsman)

A Medical Practice in the Tayside NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201805197 Sector Health Category clinical treatment / diagnosis Decided 01 June 2019

Full decision

Summary

Miss C complained to us that the medical practice had failed to provide her with appropriate care and treatment. She had attended the practice for a medical certificate following her recent attendance at A&E where she was diagnosed with a fractured finger and had her fingers strapped. Miss C said that the practice failed to manage her care appropriately in liaising with hospital staff and delayed making a referral to the hand clinic.

Related reading

View Decision Report 201805197 as a PDF (23.51 KB) Updated: June 19, 2019

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