Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201805594 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2019 |
| 201804659 | A Dentist in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2019 |
| 201800742 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2019 |
| 201800911 | North Lanarkshire Council | Local Government | Upheld | 1 Jul 2019 |
| 201802088 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jul 2019 |
| 201701589 | A Council | Local Government | Upheld | 1 Jul 2019 |
| 201706358 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2019 |
| 201804281 | A Medical Practice in an NHS Board area | Health | Upheld | 1 Jul 2019 |
| 201805111 | Perth and Kinross Council | Local Government | Upheld | 1 Jul 2019 |
| 201804942 | Inverclyde Council | Local Government | Not Upheld | 1 Jul 2019 |
| 201802130 | Argyll and Bute Council | Local Government | Upheld | 1 Jul 2019 |
| 201707509 | The Highland Council | Local Government | Not Upheld | 1 Jul 2019 |
| 201802802 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jul 2019 |
| 201805986 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2019 |
| 201707842 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jul 2019 |
| 201802287 | Revenue Scotland | Scottish Government and Devolved Administration | Upheld | 1 Jul 2019 |
| 201802500 | Dundee City Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201707958 | South Ayrshire Council | Local Government | Not Upheld | 1 Jul 2019 |
| 201807078 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jul 2019 |
| 201806323 | Glasgow City Council | Local Government | Upheld | 1 Jul 2019 |
| 201802881 | Clear Business Water | Water | Partly Upheld | 1 Jul 2019 |
| 201802028 | A Medical Practice in the Borders NHS Board area | Health | Not Upheld | 1 Jul 2019 |
| 201708038 | Grampian NHS Board | Health | Upheld | 1 Jul 2019 |
| 201705215 | Tayside NHS Board | Health | Not Upheld | 1 Jul 2019 |
| 201709295 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2019 |