Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201802500 | Dundee City Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201807078 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jul 2019 |
| 201804659 | A Dentist in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2019 |
| 201806576 | Fife Council | Local Government | Upheld | 1 Jul 2019 |
| 201806377 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2019 |
| 201805594 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2019 |
| 201803175 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2019 |
| 201805359 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2019 |
| 201704530 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201706633 | North Lanarkshire Council | Local Government | Upheld | 1 Jul 2019 |
| 201708448 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Jul 2019 |
| 201800796 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2019 |
| 201709192 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2019 |
| 201805197 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Jun 2019 |
| 201800817 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2019 |
| 201800108 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201803955 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201808445 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Jun 2019 |
| 201807147 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201802649 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Jun 2019 |
| 201804706 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2019 |
| 201805988 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2019 |
| 201803233 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2019 |
| 201804988 | Forth Valley NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201801233 | Grampian NHS Board | Health | Upheld | 1 Jun 2019 |