Source · SPSO (Scottish Public Services Ombudsman)

Golden Jubilee National Hospital

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201707842 Sector Health Category clinical treatment / diagnosis Decided 01 July 2019

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Full decision

Summary

Ms C complained about the care and treatment her mother (Ms A) received at the Golden Jubilee National Hospital. Ms A had bilateral uniportal video-assisted thoracoscopic surgery (VATS - a type of 'keyhole' surgery where only very small cuts (incisions) are made to the body). Ms C was concerned about the length of time Ms A had to wait for surgery, that surgery was not the appropriate treatment and that further investigations were not carried out before the surgery.

We took independent advice from a consultant in thoracic surgery (also known as cardiothoracic surgery. It is the field of medicine involving the surgical treatment of organs inside the chest). We found that all investigations necessary for surgery were performed according to the relevant guidelines and that the type of surgery was reasonable and performed within a reasonable length of time. We did not uphold Ms C's complaint.

Related reading

View Decision Report 201707842 as a PDF (23.77 KB) Updated: July 24, 2019

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