Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201401728 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2014 |
| 201401734 | Fife Council | Local Government | Upheld | 1 Oct 2014 |
| 201304892 | The Highland Council | Local Government | Partly Upheld | 1 Oct 2014 |
| 201306302 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2014 |
| 201400854 | Scottish Prison Service | Prisons | Partly Upheld | 1 Oct 2014 |
| 201401224 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2014 |
| 201303369 | Business Stream | Water | Upheld | 1 Oct 2014 |
| 201303061 | Business Stream | Water | Upheld | 1 Oct 2014 |
| 201401557 | Tayside NHS Board | Health | Not Upheld | 1 Oct 2014 |
| 201305983 | University of Edinburgh | Education | Partly Upheld | 1 Oct 2014 |
| 201401819 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2014 |
| 201401863 | Forth Valley NHS Board | Health | Upheld | 1 Oct 2014 |
| 201401752 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Oct 2014 |
| 201401716 | Crofting Commission | Scottish Government and Devolved Administration | Other | 1 Oct 2014 |
| 201401285 | Horizon Housing Association Ltd | Local Government | Partly Upheld | 1 Oct 2014 |
| 201300654 | A Medical Practice in the Orkney NHS Board area | Health | Partly Upheld | 1 Oct 2014 |
| 201306310 | Western Isles NHS Board | Health | Not Upheld | 1 Oct 2014 |
| 201402677 | Scottish Prison Service | Prisons | Other | 1 Oct 2014 |
| 201401500 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2014 |
| 201401556 | Grampian NHS Board | Health | Upheld | 1 Oct 2014 |
| 201303271 | Tayside NHS Board | Health | Not Upheld | 1 Oct 2014 |
| 201305519 | Midlothian Council | Local Government | Partly Upheld | 1 Oct 2014 |
| 201301879 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Oct 2014 |
| 201301099 | New College Lanarkshire | Education | Partly Upheld | 1 Oct 2014 |
| 201300828 | Tayside NHS Board | Health | Upheld | 1 Oct 2014 |