Summary
We received a complaint that prison officers had not handled a prisoner's incoming post in line with prison rules and had not handled his complaint to the SPS reasonably. However, the prisoner later contacted us to say that the complaint had been made to us without his knowledge or agreement. We agreed with his request that the complaint be withdrawn.
Related reading
View Decision Report 201402677 as a PDF (10.74 KB) Updated: March 13, 2018