Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201404505 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Mar 2015 |
| 201401181 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Mar 2015 |
| 201401042 | New College Lanarkshire | Education | Partly Upheld | 1 Mar 2015 |
| 201304592 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201404348 | South Lanarkshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201404219 | Forth Valley NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201404362 | Grampian NHS Board | Health | Upheld | 1 Mar 2015 |
| 201404177 | The Moray Council | Local Government | Partly Upheld | 1 Mar 2015 |
| 201404545 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201201266 | River Clyde Homes | Housing Associations | Not Upheld | 1 Mar 2015 |
| 201302422 | Highland NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201303648 | Tayside NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201302921 | South Lanarkshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201400007 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2015 |
| 201303811 | Forth Valley NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201304141 | North Ayrshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201404247 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2015 |
| 201305951 | Scottish Prison Service | Prisons | Other | 1 Mar 2015 |
| 201400052 | Scottish Prison Service | Prisons | Other | 1 Mar 2015 |
| 201404373 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2015 |
| 201404075 | Perth and Kinross Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201302996 | The Highland Council | Local Government | Upheld | 1 Mar 2015 |
| 201403808 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2015 |
| 201402411 | Glasgow City Council | Local Government | Upheld | 1 Mar 2015 |
| 201400984 | East Lothian Council | Local Government | Resolved / Early Resolution | 1 Mar 2015 |