Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Other Reference 201400052 Sector Prisons Category hygiene Decided 01 March 2015

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Prison Overcrowding & Staff Vacancies

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Mr C complained to us about the Scottish Prison Service (SPS)'s handling of his request for access to cell cleaning facilities at the weekends. He was also unhappy with the way the SPS handled his complaint. However, Mr C was freed from prison whilst we were investigating his complaint and did not provide us with a contact address. Although the SPS provided a contact address, Mr C did not respond to our attempts to contact him there, and we had no option but to close our file on his case.

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202412046	01 Feb 2026	C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association …	Upheld
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Scottish Prison Service

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