Source · SPSO (Scottish Public Services Ombudsman)

Ayrshire and Arran NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201404545 Sector Health Category clinical treatment / diagnosis Decided 01 March 2015

View NHS Ayrshire & Arran scorecard

Full decision

Summary

Mr C complained that the prison health centre were failing to prescribe appropriate pain medication for his knee. He was due to start a detox programme and because of that, the decision was taken to stop the pain medication he was being prescribed and to provide an alternative.

We examined Mr C's medical records and we took independent medical advice from one of our GP advisers. They explained that the steps taken by the prison health centre in Mr C's case were appropriate because the effects of the pain medication he was being prescribed would have been blocked by the effects of the detox programme. Our adviser also confirmed that the alternative pain medication prescribed to Mr C was appropriate. We accepted the view of our adviser and we did not uphold Mr C's complaint.

Related reading

View Decision Report 201404545 as a PDF (10.91 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Ayrshire and Arran NHS Board

Reference Date Summary Outcome
202408417 01 Mar 2026 C complained on behalf of their adult child (A), who underwent septorhinoplasty surgery (to improve the function and appearance of … Upheld
202309740 01 Mar 2026 C complained about the care and treatment provided to their late parent (A) by the board. A, who was diabetic, … Partly Upheld
202308080 01 Nov 2025 C complained that the board failed to reasonably investigate and/or diagnose the cause of their symptoms of significant weight loss, … Upheld
202308943 01 Aug 2025 C complained that nursing staff had failed to properly supervise their parent (A) resulting in a fall and that there … Upheld
202407708 01 Jul 2025 C was Power of Attorney (POA) for the patient (A). C complained about the care and treatment that A received … Upheld
View all decisions for this organisation