Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201403598 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Sep 2015 |
| 201403540 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201403532 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Sep 2015 |
| 201403465 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201403430 | Grampian NHS Board | Health | Upheld | 1 Sep 2015 |
| 201403239 | Business Stream | Water | Upheld | 1 Sep 2015 |
| 201402587 | Queens Cross Housing Association Ltd | Local Government | Partly Upheld | 1 Sep 2015 |
| 201403492 | Fife NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201402437 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201500091 | Fife Council | Local Government | Upheld | 1 Sep 2015 |
| 201407715 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2015 |
| 201403087 | The Highland Council | Local Government | Upheld | 1 Sep 2015 |
| 201402869 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2015 |
| 201203283 | The Highland Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201500524 | Fife Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201500718 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2015 |
| 201501632 | Charing Cross Housing Association Ltd | Local Government | Upheld | 1 Sep 2015 |
| 201501679 | The Highland Council | Local Government | Withdrawn | 1 Sep 2015 |
| 201407012 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2015 |
| 201407128 | Falkirk Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201403561 | West Lothian Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201500560 | North Lanarkshire Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201501567 | Glasgow City Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201500517 | A Dental Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2015 |
| 201405247 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2015 |