Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201406482 | Glasgow City Council | Local Government | Partly Upheld | 1 May 2016 |
| 201503957 | Glasgow City Council | Local Government | Upheld | 1 May 2016 |
| 201500612 | Scottish Funding Council | Local Government | Partly Upheld | 1 May 2016 |
| 201306096 | Glasgow City Council | Local Government | Partly Upheld | 1 May 2016 |
| 201400708 | The Moray Council | Local Government | Partly Upheld | 1 May 2016 |
| 201504055 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201502012 | Glasgow City Council | Local Government | Not Upheld | 1 May 2016 |
| 201502583 | Scottish Prison Service | Prisons | Upheld | 1 May 2016 |
| 201500997 | The Highland Council | Local Government | Upheld | 1 May 2016 |
| 201500935 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201406363 | Aberdeenshire Council | Local Government | Partly Upheld | 1 May 2016 |
| 201504160 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2016 |
| 201403993 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2016 |
| 201503924 | Dumfries and Galloway Housing Partnership | Local Government | Upheld | 1 May 2016 |
| 201407589 | University of Edinburgh | Education | Partly Upheld | 1 May 2016 |
| 201407287 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201503949 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201506142 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 May 2016 |
| 201502424 | The City of Edinburgh Council | Local Government | Withdrawn | 1 May 2016 |
| 201501920 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 May 2016 |
| 201501861 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2016 |
| 201504192 | Grampian NHS Board | Health | Upheld | 1 May 2016 |
| 201505763 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201500673 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 May 2016 |
| 201503737 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |