Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201504160 Sector Prisons Category food Decided 01 May 2016

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Full decision

Summary

Mr C complained that there was inadequate choice to meet his food preferences in prison. For example, he liked plain food, rather than curried or spicy food. We considered the relevant prison rule about the provision of food in prison and looked at sample menus. The prison also explained how they reach their decisions on food menus. Our conclusion was that the prison had tried to accommodate Mr C's preferences, had not acted outside any relevant policies, and that it would be impractical and financially unviable for them to meet the likes and dislikes of every prisoner. We did not uphold the complaint.

Related reading

View Decision Report 201504160 as a PDF (10.88 KB) Updated: March 13, 2018

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