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Mr C complained to us that the council had failed to keep accurate information about his council tax account. During our investigation, Mr C did not respond to our attempts to contact him about an offer the council had made to try to resolve the complaint. We had no option but to close our file on his case.
View Decision Report 201502424 as a PDF (10.7 KB) Updated: March 13, 2018
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 202505687 | 01 Jun 2026 | C complained to the council about damp and mould in their rental property. C had been moved to the property … | Upheld |
| 202404014 | 01 Feb 2026 | C complained that the council did not properly consider their concerns about work being carried out on a neighbour’s summerhouse … | Not Upheld |
| 202302915 | 01 Apr 2025 | A & B complained to the council about their handling of their claims procedure in relation to the Trams to … | Upheld |
| 202303840 | 01 Oct 2024 | C is the grandparent of A and B, whose parents were separated. C complained about the actions of the council … | Partly Upheld |
| 202301380 | 01 Aug 2024 | C complained about the council’s social work service during the pre-adoptive process of their child (A). C complained about the … | Partly Upheld |