Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508428 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2016 |
| 201508221 | Grampian NHS Board | Health | Upheld | 1 Jul 2016 |
| 201508153 | Forth Valley NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508273 | Forth Valley NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508257 | Dundee City Council | Local Government | Partly Upheld | 1 Jul 2016 |
| 201601002 | A Dentist in the Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508582 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jul 2016 |
| 201508522 | Edinburgh Napier University | Education | Not Upheld | 1 Jul 2016 |
| 201508808 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201508605 | Blairtummock Housing Association Ltd | Local Government | Not Upheld | 1 Jul 2016 |
| 201508559 | A Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201508074 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201406219 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2016 |
| 201508029 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201507774 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2016 |
| 201507972 | Highland NHS Board | Health | Upheld | 1 Jul 2016 |
| 201507873 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201507963 | Cairn Housing Association Ltd | Local Government | Not Upheld | 1 Jul 2016 |
| 201507589 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201507543 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201508067 | Highland NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201507764 | Hillcrest Housing Association | Local Government | Upheld | 1 Jul 2016 |
| 201507748 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201507752 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201404055 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Jul 2016 |