Source · SPSO (Scottish Public Services Ombudsman)

Cairn Housing Association Ltd

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201507963 Sector Local Government Category repairs and maintenance Decided 01 July 2016

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Original decision on the SPSO (Scottish Public Services Ombudsman) website ↗

Full decision

Summary

Mr C disputed that he had access to heating during the period between a repair being reported to the housing association and the repair taking place. We found that heating was available during this time and so we did not uphold the complaint.

Related reading

View Decision Report 201507963 as a PDF (10.66 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website