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Mr C disputed that he had access to heating during the period between a repair being reported to the housing association and the repair taking place. We found that heating was available during this time and so we did not uphold the complaint.
View Decision Report 201507963 as a PDF (10.66 KB) Updated: March 13, 2018
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 201305568 | 01 Nov 2014 | Ms C, who is a tenant of the association, complained to us about four issues. Firstly, she complained that the … | Partly Upheld |
| 201201083 | 01 Oct 2012 | Mrs C was unhappy with the time taken by the housing association to carry out a repair to crumbling sandstone … | Not Upheld |