Source · SPSO (Scottish Public Services Ombudsman)

A Dentist in the Greater Glasgow and Clyde NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201601002 Sector Health Category clinical treatment / diagnosis Decided 01 July 2016

Clinical negligence harms learning Unsuitable NHS Dental Contract Complaint record keeping failures

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Summary

Ms C, a voluntary agency worker, complained on behalf of Mr A that the dental care and treatment he had received had been inadequate. We took dental advice which stated that the care and treatment had been appropriate. It noted Mr A had not attended regular dental reviews, which had contributed to the damage to his teeth.

We found that the dentist had acted reasonably and that the care they had provided was appropriate, and we therefore did not uphold this complaint.

Other decisions involving A Dentist in the Greater Glasgow and Cl…

Reference	Date	Summary	Outcome
201601001	01 Jul 2016	Ms C, a voluntary agency worker, complained on behalf of Mr A that the dental treatment he had received was …	Upheld
201508583	01 Jul 2016	Ms C, who works for a voluntary agency, complained on behalf of Mr A that the care and treatment he …	Not Upheld
201105207	01 Nov 2012	Mr C complained about the treatment he received from his dentist in 2009. He had problems with a crown on …	Not Upheld
201101552	01 Nov 2012	Mrs C complained on behalf of her mother (Mrs A) about the care and treatment Mrs A received from her …	Not Upheld

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A Dentist in the Greater Glasgow and Clyde NHS Board

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