Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201603943 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2017 |
| 201603937 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201604725 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201601100 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2017 |
| 201603886 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201604928 | Fife NHS Board | Health | Withdrawn | 1 Mar 2017 |
| 201604431 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2017 |
| 201604388 | A Medical Practice in the Orkney NHS Board area | Health | Not Upheld | 1 Mar 2017 |
| 201508346 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2017 |
| 201507742 | Glasgow West Housing Association Ltd | Local Government | Resolved / Early Resolution | 1 Mar 2017 |
| 201601405 | River Clyde Homes | Housing Associations | Partly Upheld | 1 Mar 2017 |
| 201604142 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Mar 2017 |
| 201601383 | Fife Council | Local Government | Upheld | 1 Mar 2017 |
| 201606017 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2017 |
| 201602908 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Mar 2017 |
| 201603952 | Heriot-Watt University | Education | Withdrawn | 1 Mar 2017 |
| 201602419 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2017 |
| 201604921 | Trust Housing Association Ltd | Local Government | Not Upheld | 1 Mar 2017 |
| 201604970 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Mar 2017 |
| 201508027 | Highland NHS Board | Health | Upheld | 1 Mar 2017 |
| 201508079 | The Highland Council | Local Government | Upheld | 1 Mar 2017 |
| 201601872 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2017 |
| 201507733 | Renfrewshire Council | Local Government | Not Upheld | 1 Feb 2017 |
| 201603935 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2017 |
| 201602131 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Feb 2017 |