Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508305 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201507499 | The City of Edinburgh Council | Local Government | Upheld | 1 Mar 2017 |
| 201600097 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Mar 2017 |
| 201600096 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Feb 2017 |
| 201508578 | A Medical Practice in the Highland NHS Board are | Health | Partly Upheld | 1 Feb 2017 |
| 201507733 | Renfrewshire Council | Local Government | Not Upheld | 1 Feb 2017 |
| 201508867 | Hillhead Housing Association 2000 | Local Government | Not Upheld | 1 Feb 2017 |
| 201508612 | Home Scotland | Housing Associations | Upheld | 1 Feb 2017 |
| 201601670 | Highland NHS Board | Health | Upheld | 1 Feb 2017 |
| 201604419 | A Medical Practice in the Western Isles NHS Board area | Health | Partly Upheld | 1 Feb 2017 |
| 201602927 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Feb 2017 |
| 201508823 | Western Isles NHS Board | Health | Upheld | 1 Feb 2017 |
| 201602512 | Tayside NHS Board | Health | Not Upheld | 1 Feb 2017 |
| 201508629 | Lothian NHS Board | Health | Partly Upheld | 1 Feb 2017 |
| 201508318 | Fife NHS Board | Health | Upheld | 1 Feb 2017 |
| 201508247 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Feb 2017 |
| 201507626 | Grampian NHS Board | Health | Upheld | 1 Feb 2017 |
| 201507686 | Borders NHS Board | Health | Partly Upheld | 1 Feb 2017 |
| 201508773 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Feb 2017 |
| 201508664 | Forth Valley NHS Board | Health | Withdrawn | 1 Feb 2017 |
| 201602606 | Bridgewater Housing Association Ltd | Local Government | Not Upheld | 1 Feb 2017 |
| 201602123 | Aberdeenshire Council | Local Government | Upheld | 1 Feb 2017 |
| 201603323 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2017 |
| 201602674 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Feb 2017 |
| 201600450 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2017 |