Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201602007 | Fife Council | Local Government | Partly Upheld | 1 Aug 2017 |
| 201603021 | The Highland Council | Local Government | Upheld | 1 Aug 2017 |
| 201606227 | A Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201604595 | East Dunbartonshire Council | Local Government | Upheld | 1 Aug 2017 |
| 201508093 | Perth and Kinross Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201507806 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Jul 2017 |
| 201605584 | Glasgow City Council | Local Government | Upheld | 1 Jul 2017 |
| 201600078 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2017 |
| 201507793 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201508681 | Glasgow City Council | Local Government | Upheld | 1 Jul 2017 |
| 201600415 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2017 |
| 201605344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2017 |
| 201605356 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Jul 2017 |
| 201607325 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201607462 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201605531 | Scottish Qualifications Authority | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2017 |
| 201605359 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2017 |
| 201605507 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2017 |
| 201604643 | Fife NHS Board | Health | Not Upheld | 1 Jul 2017 |
| 201604316 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2017 |
| 201600065 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2017 |
| 201602796 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201603795 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2017 |
| 201604012 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2017 |
| 201601896 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2017 |