Source · SPSO (Scottish Public Services Ombudsman)

Dumfries and Galloway NHS Board

SPSO (Scottish Public Services Ombudsman) Withdrawn Reference 201605508 Sector Health Category communication / staff attitude / dignity / confidentiality Decided 01 August 2017

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Duty of Candour implementation Complaint record keeping failures

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Summary

Mr C complained about various aspects of the treatment he received at the prison health centre. He complained that the board failed to carry out an appropriate assessment of him, and failed to adequately manage his pain. During the course of our investigation, Mr C was liberated from prison. He did not provide us with a forwarding address so we were unable to communicate with him. In the circumstances, we discontinued our investigation.

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Dumfries and Galloway NHS Board

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