Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201401184 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2014 |
| 201401224 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2014 |
| 201401009 | Scottish Prison Service | Prisons | Other | 1 Oct 2014 |
| 201400854 | Scottish Prison Service | Prisons | Partly Upheld | 1 Oct 2014 |
| 201306302 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2014 |
| 201401728 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2014 |
| 201402677 | Scottish Prison Service | Prisons | Other | 1 Oct 2014 |
| 201401500 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2014 |
| 201401160 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201401223 | Scottish Prison Service | Prisons | Other | 1 Sep 2014 |
| 201401645 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2014 |
| 201401431 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201400314 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201400127 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201305396 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201200613 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201401299 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201306259 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201400745 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2014 |
| 201300732 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2014 |
| 201301286 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2014 |
| 201306050 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2014 |
| 201305849 | Scottish Prison Service | Prisons | Partly Upheld | 1 Aug 2014 |
| 201400340 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2014 |
| 201301653 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2014 |