Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201200613 Sector Prisons Category progression Decided 01 September 2014

View Scottish Prison Service scorecard

Weak Government Accountability & Scrutiny

Full decision

Summary

Mr C, who is a prisoner, complained that obstacles were being put in the way of his progression through the prison system towards parole, including that he had been deselected from a rehabilitation programme. However, our investigation revealed that this was not the case and that the Scottish Prison Service (SPS) had been acting appropriately in relation to his progression. Decisions to deselect are for the SPS to take, but we can look at how the decision was made. We saw a lot of evidence of the reasons for the decision, and found that the SPS had taken it properly.

Other decisions involving Scottish Prison Service

Reference	Date	Summary	Outcome
202412046	01 Feb 2026	C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association …	Upheld
202401074	01 Nov 2025	C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access …	Upheld
202303295	01 Mar 2025	C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim …	Upheld
202006807	01 Sep 2022	C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison …	Partly Upheld
202001300	01 Sep 2022	Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters …	Partly Upheld

View all decisions for this organisation

Source decision Back to decisions list

Scottish Prison Service

Full decision

Summary

Related reading

Other decisions involving Scottish Prison Service