Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202507599 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 23 Jan 2026 |
| PSOW-202309613 | Conwy County Borough Council | Local Government | Not Upheld | 16 Dec 2025 |
| PSOW-202502900 | Conwy County Borough Council | Local Government | Withdrawn | 2 Dec 2025 |
| PSOW-202502900 | Conwy County Borough Council | Local Government | Withdrawn | 2 Dec 2025 |
| PSOW-202406083 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 22 Jan 2025 |
| PSOW-202406669 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 16 Jan 2025 |
| PSOW-202403856 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202403579 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 4 Sep 2024 |
| PSOW-202308563 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 4 Apr 2024 |
| PSOW-202206003 | Welsh Government | Housing | Other | 22 Mar 2024 |
| PSOW-202205954 | Conwy County Borough Council | Local Government | Not Upheld | 7 Sep 2023 |
| PSOW-202205954 | Conwy County Borough Council | Local Government | Not Upheld | 7 Sep 2023 |
| PSOW-202205869 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 20 Mar 2023 |
| PSOW-202205660 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 16 Dec 2022 |
| PSOW-202203232 | Conwy County Borough Council | Health | Resolved / Early Resolution | 12 Oct 2022 |
| PSOW-202101536 | Conwy County Borough Council | Local Government | Upheld | 10 Aug 2022 |
| PSOW-202108535 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 20 Jun 2022 |
| PSOW-202105152 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 27 Jan 2022 |
| PSOW-202006323 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 26 May 2021 |
| PSOW-202503647 | Conwy County Borough Council | Local Government | Not Upheld | — |