Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202301057 | Trivallis | Resolved / Early Resolution | 12 Jun 2023 | |
| PSOW-202300910 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Jun 2023 |
| PSOW-202301711 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Jun 2023 |
| PSOW-202300555 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jun 2023 |
| PSOW-202208531 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 9 Jun 2023 |
| PSOW-202201366 | Aneurin Bevan University Health Board | Health | Not Upheld | 9 Jun 2023 |
| PSOW-202202008 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Jun 2023 |
| PSOW-202300770 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 9 Jun 2023 |
| PSOW-202301025 | Cyngor Gwynedd | Local Government | Resolved / Early Resolution | 8 Jun 2023 |
| PSOW-202301005 | Cyngor Gwynedd | Local Government | Resolved / Early Resolution | 7 Jun 2023 |
| PSOW-202300457 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 6 Jun 2023 |
| PSOW-202104529 | A Care Home | Upheld | 6 Jun 2023 | |
| PSOW-202300503 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 6 Jun 2023 |
| PSOW-202300741 | Swansea Council | Local Government | Resolved / Early Resolution | 5 Jun 2023 |
| PSOW-202300463 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202208013 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202300060 | Cardiff Council | Local Government | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202200593 | Swansea Bay University Health Board | Health | Not Upheld | 2 Jun 2023 |
| PSOW-202300526 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202300621 | Ceredigion County Council | Health | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202300111 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202300112 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202101144 | Betsi Cadwaladr University Health Board | Health | Upheld | 1 Jun 2023 |
| PSOW-202300958 | Swansea Council | Local Government | Resolved / Early Resolution | 1 Jun 2023 |
| PSOW-202106480 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 1 Jun 2023 |