Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202307690 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 18 Jan 2024 |
| PSOW-202306591 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jan 2024 |
| PSOW-202306139 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 9 Jan 2024 |
| PSOW-202306392 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 15 Nov 2023 |
| PSOW-202204827 | Aneurin Bevan University Health Board | Health | Upheld | 13 Nov 2023 |
| PSOW-202305488 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Nov 2023 |
| PSOW-202302825 | Aneurin Bevan University Health Board | Health | Upheld | 8 Nov 2023 |
| PSOW-202304642 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 7 Nov 2023 |
| PSOW-202200708 | Aneurin Bevan University Health Board | Health | Upheld | 3 Nov 2023 |
| PSOW-202305295 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Nov 2023 |
| PSOW-202305057 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 31 Oct 2023 |
| PSOW-202104878 | Aneurin Bevan University Health Board | Health | Upheld | 30 Oct 2023 |
| PSOW-202204937 | Aneurin Bevan University Health Board | Health | Upheld | 30 Oct 2023 |
| PSOW-202202853 | Aneurin Bevan University Health Board | Health | Upheld | 30 Oct 2023 |
| PSOW-202106081 | A Care Home | Upheld | 30 Oct 2023 | |
| PSOW-202305735 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Oct 2023 |
| PSOW-202200834 | Aneurin Bevan University Health Board | Health | Upheld | 6 Oct 2023 |
| PSOW-202203921 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 28 Sep 2023 |
| PSOW-202203873 | Aneurin Bevan University Health Board | Health | Upheld | 28 Sep 2023 |
| PSOW-202304362 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Sep 2023 |
| PSOW-202303667 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Sep 2023 |
| PSOW-202303431 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 13 Sep 2023 |
| PSOW-202304064 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Sep 2023 |
| PSOW-202203156 | Aneurin Bevan University Health Board | Health | Not Upheld | 7 Sep 2023 |
| PSOW-202203617 | Aneurin Bevan University Health Board | Health | Upheld | 7 Sep 2023 |