Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202101889 | Hywel Dda University Health Board | Health | Upheld | 18 Aug 2023 |
| PSOW-202303004 | A Dental Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Aug 2023 |
| PSOW-202302942 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Aug 2023 |
| PSOW-202200506 | Hywel Dda University Health Board | Health | Not Upheld | 7 Aug 2023 |
| PSOW-202302876 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 1 Aug 2023 |
| PSOW-202301360 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Jun 2023 |
| PSOW-202301689 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Jun 2023 |
| PSOW-202105165 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 22 Jun 2023 |
| PSOW-202101266 | Hywel Dda University Health Board | Health | Upheld | 21 Jun 2023 |
| PSOW-202200545 | A GP Practice in the area of Hywel Dda University Health Board | Health | Upheld | 16 Jun 2023 |
| PSOW-202104390 | Hywel Dda University Health Board | Health | Upheld | 14 Jun 2023 |
| PSOW-202301239 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 13 Jun 2023 |
| PSOW-202106480 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 1 Jun 2023 |
| PSOW-202205146 | Swansea Bay University Health Board | Health | Not Upheld | 11 May 2023 |
| PSOW-202101488 | Hywel Dda University Health Board | Health | Upheld | 11 May 2023 |
| PSOW-202100369 | A GP Practice in the area of Hywel Dda University Health Board | Health | Upheld | 2 May 2023 |
| PSOW-202207844 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 28 Apr 2023 |
| PSOW-202208097 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 26 Apr 2023 |
| PSOW-202208695 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 26 Apr 2023 |
| PSOW-202208372 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 21 Apr 2023 |
| PSOW-202300420 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Apr 2023 |
| PSOW-202207792 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 13 Apr 2023 |
| PSOW-202207796 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 5 Apr 2023 |
| PSOW-202206314 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 29 Mar 2023 |
| PSOW-202207335 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |