Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202106822 | Cardiff Council | Local Government | Resolved / Early Resolution | 26 Jan 2022 |
| PSOW-202005937 | Cardiff Council | Local Government | Other | 19 Jan 2022 |
| PSOW-202100409 | Cardiff Council | Local Government | Other | 19 Jan 2022 |
| PSOW-202100061 | Cardiff Council | Local Government | Other | 19 Jan 2022 |
| PSOW-202103886 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Jan 2022 |
| PSOW-202106249 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Jan 2022 |
| PSOW-202105816 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Jan 2022 |
| PSOW-202105801 | Cardiff Council | Local Government | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-202105018 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202105113 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202105561 | Cardiff Council | Local Government | Resolved / Early Resolution | 9 Dec 2021 |
| PSOW-202103857 | Cardiff Council | Local Government | Resolved / Early Resolution | 29 Nov 2021 |
| PSOW-202105025 | Cardiff Council | Local Government | Resolved / Early Resolution | 19 Nov 2021 |
| PSOW-202104070 | Cardiff Council | Local Government | Resolved / Early Resolution | 2 Nov 2021 |
| PSOW-202104399 | Cardiff Council | Health | Resolved / Early Resolution | 25 Oct 2021 |
| PSOW-202104304 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Oct 2021 |
| PSOW-202103888 | Cardiff Council | Local Government | Resolved / Early Resolution | 18 Oct 2021 |
| PSOW-202104595 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Oct 2021 |
| PSOW-202103524 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Oct 2021 |
| PSOW-202103117 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Oct 2021 |
| PSOW-202103982 | Cardiff Council | Local Government | Resolved / Early Resolution | 4 Oct 2021 |
| PSOW-202100014 | Cardiff Council | Local Government | Resolved / Early Resolution | 30 Sep 2021 |
| PSOW-202101646 | Cardiff Council - Rent Smart Wales | Local Government | Resolved / Early Resolution | 28 Sep 2021 |
| PSOW-202101978 | Cardiff Council | Local Government | Resolved / Early Resolution | 1 Sep 2021 |
| PSOW-202102504 | Cardiff Council | Local Government | Resolved / Early Resolution | 26 Aug 2021 |