Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202308308 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 5 Feb 2024 |
| PSOW-202203700 | Swansea Bay University Health Board | Health | Withdrawn | 5 Feb 2024 |
| PSOW-202203509 | Swansea Bay University Health Board | Health | Upheld | 26 Jan 2024 |
| PSOW-202202481 | Welsh Ambulance Services NHS Trust | Health | Upheld | 26 Jan 2024 |
| PSOW-202203509 | Swansea Bay University Health Board | Health | Upheld | 26 Jan 2024 |
| PSOW-202207425 | Swansea Bay University Health Board | Health | Upheld | 18 Jan 2024 |
| PSOW-202202959 | Swansea Bay University Health Board | Health | Upheld | 17 Jan 2024 |
| PSOW-202307103 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 16 Jan 2024 |
| PSOW-202202747 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 16 Jan 2024 |
| PSOW-202307628 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 16 Jan 2024 |
| PSOW-202207320 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Upheld | 16 Jan 2024 |
| PSOW-202201496 | Swansea Bay University Health Board | Health | Other | 11 Jan 2024 |
| PSOW-202200361 | Swansea Bay University Health Board | Health | Other | 11 Jan 2024 |
| PSOW-202200425 | Swansea Bay University Health Board | Health | Other | 11 Jan 2024 |
| PSOW-202305135 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Nov 2023 |
| PSOW-202306259 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 21 Nov 2023 |
| PSOW-202102804 | Hywel Dda University Health Board | Health | Upheld | 1 Nov 2023 |
| PSOW-202202266 | Swansea Bay University Health Board | Health | Upheld | 1 Nov 2023 |
| PSOW-202103036 | Swansea Bay University Health Board | Health | Upheld | 1 Nov 2023 |
| PSOW-202305189 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 27 Oct 2023 |
| PSOW-202207305 | Swansea Bay University Health Board | Health | Other | 25 Oct 2023 |
| PSOW-202302782 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 24 Oct 2023 |
| PSOW-202304415 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Oct 2023 |
| PSOW-202300044 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Oct 2023 |
| PSOW-202108476 | Swansea Bay University Health Board | Health | Upheld | 9 Oct 2023 |