Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202203822 | Hywel Dda University Health Board | Health | Other | 23 Jan 2024 |
| PSOW-202307386 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 11 Jan 2024 |
| PSOW-202202950 | Hywel Dda University Health Board | Health | Upheld | 11 Jan 2024 |
| PSOW-202306226 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 9 Jan 2024 |
| PSOW-202207083 | Hywel Dda University Health Board | Health | Not Upheld | 9 Jan 2024 |
| PSOW-202306038 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 1 Dec 2023 |
| PSOW-202200883 | Hywel Dda University Health Board | Health | Upheld | 30 Nov 2023 |
| PSOW-202305119 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 15 Nov 2023 |
| PSOW-202305121 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 13 Nov 2023 |
| PSOW-202203641 | A Dental Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 8 Nov 2023 |
| PSOW-202208731 | Hywel Dda University Health Board | Health | Upheld | 8 Nov 2023 |
| PSOW-202203842 | Hywel Dda University Health Board | Health | Upheld | 7 Nov 2023 |
| PSOW-202305415 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Nov 2023 |
| PSOW-202103036 | Swansea Bay University Health Board | Health | Upheld | 1 Nov 2023 |
| PSOW-202102804 | Hywel Dda University Health Board | Health | Upheld | 1 Nov 2023 |
| PSOW-202305252 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 31 Oct 2023 |
| PSOW-202305011 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 Oct 2023 |
| PSOW-202206868 | Hywel Dda University Health Board | Health | Upheld | 11 Oct 2023 |
| PSOW-202304694 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 2 Oct 2023 |
| PSOW-202303562 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 2 Oct 2023 |
| PSOW-202304285 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Sep 2023 |
| PSOW-202303402 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 21 Sep 2023 |
| PSOW-202302523 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Sep 2023 |
| PSOW-202003536 | Hywel Dda University Health Board | Health | Upheld | 30 Aug 2023 |
| PSOW-202303012 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 Aug 2023 |